Lead, Team Care Coordinator

Team Care Coordinator/ Lead Medical Scribe Full-Time | Jacksonville, FL – Seton Clinic Join the #1 Orthopedic Team in Northeast Florida. Southeast Orthopedic Specialists is a leading private orthopedic practice in the region, focused on delivering high-quality care to patients. As the Southeast Orthopedic Specialists continues to grow, we are seeking a Team Care Coordinator to be the central point of contact for patients, providers, and the healthcare team. This role ensures patients receive seamless, timely care while supporting providers with clinical and administrative tasks. What We Offer Competitive health & welfare benefits, HSA Monthly stipend for extra coverage 401(k) with company match 24/7 Employee Assistance Program PTO, paid holidays, and appreciation events General Summary Serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery. Guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions. Support providers by handling administrative and clinical tasks that allow more face-to-face patient care. Essential Functions Document patient visits accurately, including history, procedures, exams, and provider plans. Assist with in-office procedures (injections, aspirations, suture removal). Complete disability/FMLA paperwork and call in prescriptions/refills. Schedule appointments and procedures; triage patient calls. Coordinate with WC adjusters, home health agencies, and nurse case managers. Manage provider schedules and submit/renew physical therapy orders. Qualifications High school diploma/GED or equivalent (medical background or relevant coursework preferred). CMA certification or college degree in healthcare/anatomy is a plus. Strong organizational, typing, and computer skills. Excellent interpersonal and communication skills. Ability to multi-task, work under pressure, and maintain confidentiality. Typing speed of 40+ WPM; ability to work independently while supporting team efficiency. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. #J-18808-Ljbffr Healthcare Outcomes Performance Co. (HOPCo)