Receptionist

Receptionist/Administrative Assistant I

The Sacramento Area Council of Governments (SACOG) is seeking a Receptionist/Administrative Assistant I to provide daily front desk coverage, administrative support, and onsite office coordination for a staff of approximately 60. This full-time, in-office role serves as a welcoming first point of contact for employees and visitors, while helping keep the office organized, responsive, and running smoothly.

While SACOG operates in a hybrid work environment, this position is intentionally designed as an onsite role and is not eligible for regular remote work because it provides daily front office coverage, in-person support, and meeting room assistance. This position is a good fit for someone who enjoys being the "go-to" person, helping others throughout the day, following through on routine responsibilities, and supporting a workplace where no two days are exactly the same.

If you are organized, approachable, service-oriented, and enjoy helping others succeed, we encourage you to apply.

The Receptionist supports the daily operations of SACOG's office by greeting visitors, responding to calls and inquiries, assisting with correspondence and records, maintaining office supplies and shared spaces, supporting meetings and events, coordinating with building management, and helping staff use office and meeting room technology.

The position is full-time, onsite, and works Monday through Friday from 8:00 a.m. to 5:00 p.m.

SACOG is the Metropolitan Planning Organization for the six-county Sacramento region. Formed as a Joint Powers Authority, SACOG is governed by a board of 31 elected officials that directly represent all six counties and 22 cities in the region, and one ex-officio member (Caltrans). While transportation is core to SACOG's role as a Metropolitan Planning Organization, SACOG has over two decades of experience approaching regional issues from an integrated perspective that examines the linkages between transportation, housing, economic prosperity, environmental stewardship, and air quality. Under the leadership of its executive director, SACOG has a vision of a vibrant and thriving Sacramento region for all. Its mission is: SACOG convenes and connects the region to advance an equitable, sustainable, and prosperous future.

SACOG values diversity and believes that a range of backgrounds brings a variety of ideas, perspectives and experiences that contribute to an innovative and collaborative environment in which talents are fully utilized, uniqueness is valued, and SACOG's objectives are met. SACOG is committed to building a culturally diverse workplace. We welcome individuals of all backgrounds, orientations, and identities.

In addition to being an organizational value, we also uphold equal opportunity under the law. SACOG is an Equal Opportunity Employer and is committed to compliance with all applicable laws providing equal employment opportunities. SACOG provides fair and equal opportunity for all with no discrimination because of race, creed, color, religion, ancestry, national origin, gender, physical disability, mental disability, medical condition, marital status, age, sexual orientation, or any other consideration made unlawful by federal, state, or local laws.

SACOG employs a dedicated and professional staff of 60 who work together to advance solutions to some of the region's shared challenges of transportation, housing, air quality, climate change and the protection of the region's agricultural and natural resources. SACOG fosters an inclusive, mission driven, and fun employee culture and offers flexible schedules.

SACOG will make reasonable accommodations for the known physical or mental disabilities of an otherwise qualified individual who is an applicant or employee.

Why join SACOG?

Teamwork:

• We work towards a shared vision while cultivating a workplace of collaboration, trust, and transparency. We create space for individual strengths and experiences to achieve more, together.

Community:

• We intentionally build an inclusive community where people can be themselves, share ideas, and pursue solutions. Together, we address challenges that are too big for any one person or group to solve on their own.

Dedication:

• We have the courage to tackle new challenges head on. We are driven by the opportunity to leave a lasting, positive impact on the region. We are committed to quality performance as we accomplish the agency's goals.

Innovation:

• We strive for continuous improvement by reimagining the work and the way we do it. We use data and input to measure our progress, extract new insights, and elevate our work. This allows us to pave new paths into the future.

Examples of Typical Job Functions:

• Front desk and customer service: Greet visitors, manage incoming calls and communications, coordinate office activity, and serve as a professional and welcoming resource for staff and visitors.
• Office and administrative support: Build positive working relationships across the organization, assist staff with routine administrative needs, maintain office supplies and shared spaces, and help ensure the office is organized and functional.
• Meeting and event support: Assist the administrative team with internal meetings and external event reservations, including room setup, breakdown, materials preparation, day-of support, before- and after-event inspections, and follow-up processes.
• Technology and meeting room support: Set up and provide basic troubleshooting for meeting room equipment, audiovisual tools, video conferencing, printers, copiers, and other commonly used office technology.
• Records and databases: Maintain and update record systems and specialized databases; verify accuracy of information; enter and update team activity, project files, and report summaries; and retrieve information as needed.
• Facilities coordination: Serve as a primary point of contact with building management for facility-related needs, including submitting and tracking maintenance requests, addressing office space issues, and coordinating repairs or services.
• Financial and office procedures: Manage petty cash and follow established procedures for routine office processes.
• Other duties as assigned.

Qualifications:

The ideal candidate is organized, dependable, approachable, service-oriented, comfortable with routine work, and interested in supporting a collaborative office environment.

Minimum Qualifications:

• Experience providing customer service, front office, administrative, clerical, or office coordination support in a professional setting.
• Ability to be reliable, conscientious, and consistent in meeting deadlines and completing routine responsibilities.
• Ability to communicate clearly and concisely, both orally and in writing
• Valid California driver's license
• Knowledge of modern office practices, methods, equipment, and basic office technology.
• Ability to work onsite Monday through Friday from 8:00 a.m. to 5:00 p.m.

Knowledge, Skills, and Abilities:

• Ability to provide professional, courteous, and responsive service while interacting with a variety of individuals throughout the day.
• Strong verbal communication skills and the ability to represent the organization in a positive and professional manner.

Desired Qualifications:

• Event coordination experience
• Interest in serving as a central connection point for a collaborative workplace.
• Demonstrated ability to create a welcoming environment and build positive working relationships across an organization.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks
• Accuracy and attention to detail

Education and Experience:

Any combination of experience and training that would likely provide the required knowledge and abilities in qualifying.

• Equivalent to the completion of the twelfth (12th) grade
• One year of increasingly responsible clerical, secretarial, or office support experience

Physical Demands This position requires medium physical activity in an indoors office environment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Positions in this classification also crawl, kneel, crouch, stoop and reach overhead and below shoulder level to set up for meetings. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds a distance of approximately 100 feet.

ENVIRONMENTAL ELEMENTS

This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee interfaces with staff, management, other agency representatives, member jurisdictions, government officials, business representatives, and the general public in explaining SACOG policies and requesting and providing information.