Quality Manager

Quality Manager

We, at Leggett & Platt Inc., are searching for a Quality Manager to help support our Work Furniture business. Leggett & Platt is North America's leading independent manufacturer of office furniture components and mechanisms. Our Work Furniture business produces task and finished components, as well as select lines of private label finished seating. From surface-critical bent tube assemblies and wire components to chair mechanisms, bases, arms, seats, and backs, Work Furniture brings diverse world-class manufacturing capabilities together in the production and assembly of high-quality contract furniture products. At this location, we specialize in tube cutting, bending, and welding (both robotic and hand), as well as fabrication, and light assembly—all tailored to produce top-quality furniture components. In this role, the Quality Manager will provide leadership in Quality Assurance and Continuous Improvement by ensuring that the company meets or exceeds customer requirements by developing, improving and maintaining a consistent methodology for compliance and continuous improvement. The team you will be working with is collaborative and innovative, and values the challenging work and diversity of thought. So, what will you be doing as a Quality Manager?

1. Monitor and improve the efficiency, output and safety of quality processes through observations and measurements as well as by collecting and interpreting data from other technical and operating personnel
2. Be responsible for safety/environmental issues involving quality
3. Partner with management to implement continuous improvement projects; assist with Lean Projects
4. Support the analysis and resolution of customer complaints. Ensures actions meet customers' expectations, are effectively implemented in the operational processes, and ultimately drive to prevention.
5. Collaborate with production to ensure quality control requirements are effectively and consistently executed
6. Develop and improve process control plans, work instructions, and production standards
7. Foster a Zero-Defect quality culture and drive quality assurance and prevention into the operational processes
8. Partners with NPD team to ensure prototypes and PPAP parts meet customer requirements
9. Available to work a flexible schedule to support production and customer needs

To be successful in this role, you'll need:

• Bachelor's in Engineering, Manufacturing, or Business (preferred)
• 7–10 years of quality leadership in manufacturing
• Six Sigma Green/Black Belt or Lean certification is a plus
• Strong communicator who thrives in cross-functional environments
• Working knowledge of ISO standards and QMS compliance
• Comfortable with hands-on work and production-floor collaboration
• Proficient in Microsoft Office Suite
• Able to read and interpret blueprints and use measurement tools
• Be able to make required measurements using various measuring and test equipment
• Some travel required

Our Values Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us! We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you. Equal Employment Opportunity/Veteran/Disability Employer For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the "Privacy Notice" tab located at