Barista

Job Title

Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.

Work Schedule

Full Time, 32 hours per week

Pay Rate: Based on Experience ($17.68 - $22.99)

Shift Details: Shifts are 6AM to 2:30AM, 2:30PM to 10:30PM, 9AM to 5:30PM, and 1PM to 9PM, with weekends.

Shift Differential: Additional pay for hours worked within certain windows of time during the evening and weekend

Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more detail

As a Barista You Need To Know How To

Take orders for coffee, espresso and beverage offerings

Operate cash register, handle cash from guest transactions in a careful and accurate manner and follow all cash handling procedures

Ensure beverages maintain consistency and follows drink recipes for accuracy

Keep work area clean at all times and ensure the customer service area is free of contaminants.

Understand the necessary functions of operating & cleaning procedures such as opening and closing, quality assurance of all products, and maintenance of equipment and cleaning.

Essential Functions

Delivers and presents trays to patients using the standard process.

Maintains customer satisfaction, service, and identify problem resolutions independently, and escalating as necessary

Ensuring compliance with provincial or territorial food safety regulations

Knows menu, portion, and price prior to meal service to provide appropriate service to customers, including answering questions and serving food.

Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit.

Understands modified diets and prepares modified recipes using appropriate techniques.

Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels)

Maintains department area including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).

Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

Skills

Active Listening

Coordinating & prioritizing tasks with others

Customer Service & Resolution Focus

Communicates clearly

Attention to detail

Adaptability

Situational Awareness

Minimum Qualifications

Food Handler Permit or ServSafe certification is required by first day of work (required)

Basic computer skills (required)

At least (6) months of Barista experience (preferred)

High School Diploma or equivalent (preferred)

Related experience or training (preferred)

At least six (6) months of retail experience (preferred)

Qualifications

Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).

Demonstrated ability to work with modified diets (preferred)

Demonstrated ability to provide exceptional customer service (preferred)

Physical Requirements:

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

Remain standing for long periods of time to perform work.

Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location

Intermountain Health Primary Childrens Hospital

Work City: Salt Lake City

Work State: Utah

Scheduled Weekly Hours: 32

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.68 - $22.99