Senior Solution Architect - ITAD

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary


The Senior Solution Architect (SSA) is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves helping customers design and implementing solutions across Digital Experience and IT Asset Disposition (ITAD) through a consultative, pre-sales approach. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Digital Experience services business.


What you will do:

• Serve as a trusted technical advisor to customers, aligning business needs with Digital Experience and ITAD solutions
  
  

• Lead discovery conversations, solution design, and service scoping across the sales lifecycle. Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
  
  

• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
  
  

• Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle, and through a consultative approach, provides enhanced business outcomes beyond initial customer expectations.
  
  

• Maintain strong customer and partner relationships while supporting territory and pipeline strategy.
  
  

• Act as a subject matter expert and support enablement, mentoring, and knowledge sharing across teams.
  
  

What we expect of you:

• Bachelor's Degree or equivalent experience.
  
  

• Minimum of five years in technical, pre-sales, or post-sale delivery role.
  
  

• Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
  
  

• Industry knowledge and domain expertise - Digital Experience and ITAD solutions.
  
  

• Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role.
  
  

• Solution design and problem-solving skills: The candidate should have the ability to ability to design and clearly articulate solutions to technical and non-technical audiences
  
  

• Proven collaboration across sales, delivery, and partner teams.
  
  

• Highly organized, self-motivated, and able to work independently.
  
  

• Familiarity with CRM tools and statements of work preferred.
  
  

• Willingness to travel up to 25% as needed.
  
  

Pay range: $94,500 - 132,100 depending on experience and skill set
Annual bonus target of 25% subject to terms and conditions of plan
Benefits overview:
Salary ranges may be subject to geographic differentials


CDW is committed to being an AI-fluent organization
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.