Assistant Studio Manager

Assistant Studio Manager We are seeking an Assistant Studio Manager to join our growing team at our River North location in Chicago, IL. The Assistant Studio Manager is an outgoing, problem-solving, energetic individual who thrives in a fast-paced environment and has a passion for fitness and the Studio Three brand. This role is key in building a cohesive, efficient team by using time management and leadership skills with the primary goal of delivering an exceptional customer experience. Primary Responsibilities:

• Delivering an exceptional member experience within the club.
• Partnering with studio managers and other select team members to support lead generation & drive membership growth.
• Clearly communicating pertinent club information for each shift.
• Creating an inclusive and fun environment that strengthens the S3 Family and community.
• Educating club members and guests on all Studio Three services and amenities.
• Partnering with the Studio Manager for in-club events.
• Assisting in the delivery of seamless operations that are efficient and customer focused.
• Ensuring all areas of the club are clean and organized.
• Coaching and developing all front and back of house team members. Working within the company guidelines to ensure all departments are on brand and align with Studio Three’s in-club boutique strategy.
• Assisting in the onboarding of all front and back of house team members.
• Partnering with membership & studio directors to oversee the first timer & new member onboarding process.

Requirements:

• Strong customer service skills and the ability to thrive in a fast-paced environment.
• Must be able to stand for long durations of time.
• Must be able to lift/carry a minimum of 30lbs.
• 2+ years of customer service experience.
• 1+ years of team management experience is a plus.
• Availability to work weekends

As a member of the Studio Three team you will receive:

• We offer competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
• Complimentary studio membership.
• Perks, discounts and incentives with our retail, products and partnerships across all of our studios.

Studio Three is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. About Studio Three: A leading fitness boutique since 2015, Studio Three encompasses three elite fitness studios under one roof: Interval, Cycle, and Yoga. The first concept of its kind, Studio Three unites these effective disciplines with best-in-class instructors, cutting edge technology, custom-designed performance equipment, striking interiors and a fiercely loyal community. Studio Three has been recognized as ClassPass' "Number One Studio in Chicago", one of Crain's Chicago Business' "Top 100 Places to Work" and was featured in The Wall Street Journal as a wellness innovator in 2020. The company maintains a strong presence in key urban markets, with established studios in Chicago's River North, Lincoln Park and Fulton Market neighborhoods, as well as in Downtown Austin, TX, and the Wynwood District of Miami, FL. Continuing our strategic growth, Studio Three has announced three new studio locations set to open in the West Loop neighborhood of Chicago, the Campus at Horton of San Diego, and Downtown Brickell in Miami. For more information, visit Studio Three