Service Supervisor

Founded in 1910, KONE ( is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability ( leader with repeated recognitions by Forbes ( , Corporate Knights for clean capitalism and others. ?

Are you ready to make your next career move to?join our team?and manage your own local service operations as our Service Supervisor ?for KONE Cleveland, OH ? ??

• In your professional experience - has implementing and monitoring safety guidelines been your top priority for you and your team?

• Do you take prideinproviding learning opportunities for your team?

• Are you successful in effectively managing a schedule and your team's overall performance?

• Are you able to collaborate with all levels of the organizationto achieve business goals?

• Do you have an appetite for learning and leveragingnew technologies???

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!??

As our? Service Supervisor , you will?successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will?bring?2+?years of?relevant?maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family?and an appetite for learning an exciting and new field.?You will use?the knowledge?gained when obtaining your?associates'?degree in a related field or additional years of experience.??

Annual Base Pay Range

The hiring range for this role is $105,100 - $137,970. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation ( :

- We value your authentic self

- Diversity, equity and inclusion is embedded in our strategy and values

- Collaborative, creative and supportive work environment

- Passionate about safety, quality and innovation

- We care about the communities where we live and work

Some of our many benefits include:

- Competitive salary

- Flexible work schedule

- Opportunities to learn and grow

- Matching 401K

- Comprehensive health and wellness plans for the entire family

- Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career ( !

Beware of Recruitment Scams (

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.