Lead Systems Engineer (Hybrid)

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Lead Systems Engineer - Business Continuity

Location : Dallas, TX or Calgary, Alberta, Canada or Bogota, Colombia or London, England, United Kingdom or Barcelona, Spain

Model of Work : Remote/Hybrid

Please Submit your CV/Resumé in English. Only resume submitted in English will be considered.

Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Overview

We are seeking a highly skilled Lead Systems Engineer to spearhead our business continuity and disaster recovery efforts. This role will play a critical part in ensuring the resilience and continuity of our systems and operations in the face of unforeseen disruptions. The ideal candidate will have a deep understanding of system architecture, robust problem-solving skills, and a proactive approach to mitigating risks while working with numerous cross functional departments to achieve these goals.

Responsibilities

• Develop and implement disaster recovery plans: Lead the design, development, and implementation of comprehensive disaster recovery plans for our critical systems and infrastructure.
• Risk assessment and mitigation: Conduct thorough risk assessments to identify vulnerabilities and develop strategies to mitigate potential threats to business continuity.
• System monitoring and maintenance: Establish and maintain robust monitoring systems to detect potential failures or disruptions in real-time and implement proactive measures to prevent downtime.
• Coordinate recovery exercises: Organize and lead regular disaster recovery exercises to test the effectiveness of recovery plans and identify areas for improvement.
• Documentation and reporting: Maintain detailed documentation of disaster recovery procedures, incident reports, and post-mortem analyses to facilitate continuous improvement and compliance with regulatory requirements.
• Collaboration and training: Collaborate with cross-functional teams to ensure alignment of disaster recovery efforts with business objectives and provide training to stakeholders on disaster response procedures.
• Required to be a part of 24 x 7 On Call Rotation and occasional work outside normal business hours for change windows or incidents.

Requirements

• Extensive experience: Bachelor's degree in computer science, engineering, information systems or related field, with at least 5 years of experience in system engineering or a similar role, with a focus on business continuity and disaster recovery. Thorough understanding of how to architect an infrastructure, system, and application architecture for Active / Warm datacenters with a goal to move to Active / Active datacenters.
• Work Experience: Previous experience working on business continuity and disaster recovery for MSP or on-prem SaaS provider with critical workloads with low RPO and RTO requirements.
• Technical proficiency: Proficiency in system architecture for MSP or SaaS providers, virtualization technologies, cloud infrastructure, backup and disaster recovery tools and methodologies.
• Analytical skills: Strong analytical and problem-solving skills, with the ability to anticipate potential issues and develop effective solutions.
• Communication skills: Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.
• Leadership abilities: Proven leadership experience, with the ability to lead cross-functional teams and drive projects to completion in a fast-paced environment.
• Experience in the following technologies:
  • Rubrik and Veeam Backup Solutions
  • VMware ESX and NSX
  • Fortigate Firewall
  • Citrix Netscaler Load Balancer
  • Citrix DaaS Virtual Apps
  • Windows Server and Active Directory
• Fluent in English, both written and verbal

Please Submit your CV/Resumé in English. Only resume submitted in English will be considered.

Additional Details

• Remote Work: Position is open for remote work if candidate has the resources available to be productive at home and there are no regulations that prohibit productive work remotely.
• : The candidate is required to be a part of an On-Call rotation.
• Background Check (US, Canada, Colombia): The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver's License Verification and Passport/ID validation.
• Reference Check (England, Spain): The successful candidate will need to provide a minimum or 3 professional references and employment will be contingent upon successful reference checks
• Visa Sponsorship: Employment eligibility to work with Quorum Software in the US or Colombia or Canada or Spain or England (depending on the current residence and the location the successful candidate is hired into) is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable. Quorum Software will not pursue visa sponsorship for this position.
• Current professional card or registration in Colombia (if applicable): The successful candidate will be required to present their professional card or registration information if the role is deemed to be regulated.
• Onboarding Medical (Colombia): The successful candidate will be required to undergo an onboarding medical examination prior to commencement of employment, in accordance with Colombian legislation.

About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

Diversity Statement : At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department