ADMINISTRATIVE SUPPORT ASSISTANT II

Administrative Support Assistant II

POSITION GOAL

To perform clerical and administrative tasks in support of the efficient and effective operations of the office.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily tasks.
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
• Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Open mail and assemble related material to facilitate reply by an administrator, school principal, supervisor, or designee.
• Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
• Maintain an alphabetical, numerical, or simple subject matter filing system.
• Receive and route telephone calls, answering routine questions.
• Greet, assist and direct visitors as appropriate.
• Arrange meetings, conferences and business travel for.
• Maintain data, statistics and other forms of information, preparing reports, as needed.
• Assist in maintaining efficient office operations by providing clerical relief, as required.
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators using tact and good judgment.
• Operate standard office equipment, as required by the job.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to job.
• Ensure adherence to safety rules and.
• Follow federal and state laws, as well as School Board.
• Perform other duties as assigned by the immediate supervisor, or designee.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of one (1) year, within the last five (5) years, of clerical work experience.
• Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
• Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
• Effective verbal and written communication skills.
• Advanced organization skills and keen attentiveness to detail.
• Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE

SIGNIFICANT CONTACTS-frequency, contact, purpose

• Frequently works with parents and students, as necessary; interacts with staff and the general public regarding various inquiries.

TERMS OF EMPLOYMENT

Job Code: MM-008

Compensation Hourly Rate - $18.22 - $28.94 per hour