Client Experience Representative - Insurance Agency

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

ALFA INSURANCE - DOUG BLEVINS AGENCY

Hall Of Fame inducted insurance agency!

Starting pay $30,000-$36,000

Benefits/Perks

• Competitive compensation
• Annual incentive reward trip for top performers to beautiful destinations in the southeast
• Continuous training and support throughout your career with Alfa
• Opportunities for advancement
• World class training/development and mentors.

Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.
Working for Alfa Insurance is more than just servicing customers and selling insurance. Its making a difference in the lives of your policyholders and the community. Its creating lifelong relationships. Its about being there when it matters most and protecting those things that are most important. Its becoming part of a well-respected company that is based on faith, family, community and integrity.

Job Summary
Prime candidates at ALFA INSURANCE - DOUG BLEVINS AGENCY are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the agent in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business.
Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. This role at our agency would consist of answering phones, administrative tasks, assisting clients, insuring client relationships are handled to our standard, etc.

More information on our award winning agency and team can be found at

Responsibilities

• Build relationships with policy holders and handle their accounts with our white glove, concierge type fashion.
• Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
• Provide support to the agent and service center staff as needed.
• Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
• Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.

Qualifications

• A high school diploma or equivalent required
• Ability to attain Insurance Producer license within 30 days of hire
• Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
• Team player with a positive, professional attitude.