Dining Room Host Foundation Room- HOB New Orleans

Responsibilities Greet all guests promptly and courteously in a professional manner Control the flow of guests entering the restaurant and manage wait times for tables Obtain guests’ name, party size, arrival time and any special needs such as children Anticipate and respond to guest needs to ensure satisfaction Direct guests to appropriate waiting area and estimate accurate wait times Lead guests to tables, display menu, and confirm seating before leaving the table Promote current and future shows, menu items, and retail by placing marketing literature on dining tables Answer guest questions regarding the menu, music hall, and artists appearing at the House Maintain and provide access to the foundation membership list, industry access, and dinner reservation sheets Pick up guest lists for special events and handle concert tickets and signature sheet Obtain production sheet for current night and current member and spouse lists Verify foundation membership card and photo ID; adhere to HOB dress code policy of the foundation lounge Distribute wristbands and/or opera box passes; thank guests and invite return visits Show knowledge of House of Blues art, music, and history; adhere to HOB Hospitality Zone Communicate with door host, kitchen, and Foundation Room Managers to ensure proper flow Communicate with kitchen when large parties and special event parties have been seated Keep host area clean and organized throughout the shift; maintain floor, entry doors, and windows free of spills, food, trash, or obstacles Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks, and calendars at host stand Maintain line of sight and atmosphere control by circulating through work area throughout shift; uphold House of Blues safety and sanitation standards Assist other employees and departments as needed; adhere to standard operating procedures Attend pre‑shift meeting conducted by Manager on Duty prior to start of each shift Qualifications Appearance Punctuality/Attendance Attitude/Teamwork Opening and Closing duties Job Skills/Knowledge/Productivity Adherence to Policy Sanitation and Safety Guest Satisfaction Communications State or County Licensee or Certification Requirement; Responsible Alcohol Awareness Training Certification or Equivalent High School Diploma Working knowledge of restaurant operations, seating procedures, guest relations, problem solving Entry Knowledge Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to seat guests in a high‑volume restaurant at a pace that maximizes efficiency of service and performance of overall operations Flexible Hours Point of Sales knowledge, preferably MICROS Previous experience handling VIP customers Previous Customer Service/Host experience Skills in interpersonal communication and teamwork Physical Demands/Working Environment Working environment is fast‑paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. #J-18808-Ljbffr Dormont Manufacturing Co