Office Manager / Director of Operations - Personal Injury Law Firm

If you're currently running point at a law firm, crushing operations, and keeping attorneys and staff aligned but know you're underpaid or under appreciated-we'd love to talk. About the Role We are a fast-paced, high-performing personal injury law firm seeking a Director of Operations (or senior Office Manager) who can step in and immediately bring order, leadership, and insight to our growing team. You'll work directly with ownership to ensure that: Cases move efficiently from intake to resolution Teams are aligned, accountable, and hitting performance benchmarks The firm operates like a business, not a daily fire drill What You'll Be Doing Lead and manage attorneys, paralegals, intake staff, and vendors Implement and enforce systems, SOPs, and accountability structures Track key performance indicators (KPIs) and report to ownership Monitor deadlines, ensure cases progress timely, and flag bottlenecks Manage hiring, onboarding, payroll, HR compliance, and vendor contracts Oversee firm finances: disbursements, expenses, projections, and budget adherence Facilitate clear internal communication, consistent follow-up, and structured meetings What You Bring to the Table You currently (or recently) manage operations at a personal injury law firm and can prove it Minimum 5+ years of relevant experience Deep understanding of the PI case lifecycle, disbursements, and law firm cash flow Strong leadership instincts-you've built teams, coached talent, and held people accountable Experience with legal case management software (e.g., Filevine, Litify, SmartAdvocate, CASEpeer) High emotional intelligence, clear communication, and business acumen Comfortable operating with autonomy, but not afraid to ask the right questions Nice to Have (But Not Required) Multi-location or remote team management Experience scaling a law firm during rapid growthli> Exposure to marketing, intake optimization, or financial modeling Why Join Us? Competitive compensation (we'll beat what you're currently making-if you're the right fit) A chance to lead, not babysit Strong ownership buy-in and commitment to operations Clear path to grow into a true COO seat if you're the right leader Job Type: Full-time Pay: $95,000.00 - $125,000.00 per year Work Location: Remote #J-18808-Ljbffr United States Digital Space LLC