GTM Strategy & Programs Manager

We champion continuous learning and innovation. feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. Experience a High-Performance Culture and Clear Purpose: Location: Remote in these states: ShipBob is looking for a GTM Strategy and Programs Manager to sit at the intersection of Revenue Operations and field execution. In this role, you will own the design, operationalization, and continuous improvement of go-to-market programs that drive pipeline generation, sales productivity, and revenue growth. You will work closely with Sales, Marketing, Enablement, and RevOps stakeholders to translate strategy into structured programs—then measure and iterate on what works. Own the GTM program calendar—design, launch, and manage cross-functional programs spanning pipeline generation, new logo acquisition, expansion, and partner motions. Partner with Sales leadership to define segment-level plays and operationalize them in Salesforce, Gong, Clay, Claude, or whatever cutting-edge idea you bring—ensuring reps have the right motion at the right stage. Build program measurement frameworks: define success metrics, instrument tracking in Salesforce and Databricks, and deliver recurring performance readouts to RevOps and GTM leadership. Oversee quarterly and annual GTM planning cycles in partnership with Revenue Operations, Finance, and go-to-market leaders, including headcount modeling, capacity planning, and segment-level goal setting. Run strategic projects including ICP refinement, territory design, and GTM model evolution. Support board- and exec-level reporting on GTM program ROI, pipeline health, and strategic initiative progress. 3+ years of experience in GTM strategy, Revenue Operations, sales strategy, investment banking, or management consulting—B2B SaaS or logistics/supply chain exposure is a plus.

• Demonstrated ability to take a strategic concept from whiteboard to operationalized program—you know how to build structure around ambiguous problems.
• Excellent analytical skills with hands-on experience in Salesforce reporting; familiarity with tools like Gong, Outreach, and BI platforms (Databricks, Tableau, or similar) is a plus.
• Exceptional cross-functional communicator—you can work with a VP on strategy in the morning and with a Salesforce admin on execution in the afternoon.
• Experience supporting or leading annual planning processes, including quota setting, territory design, or capacity modeling preferred.
• MBA required or strongly preferred; ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

Medical, Dental, Vision & Basic Life Insurance

• Paid Holidays & Flexible Time Off Program
• Diversity of experience and skills combined with passion is a key to innovation and excellence; Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis .