Customer Service Representative

Have What It Takes?

Renegade Insurance is a modern, tech-enabled P&C Insurance Agency that provides an environment for employees to become exceptional through dynamic contributions and growth opportunities. We leverage top-notch technology, a highly efficient and customer-centric service organization, and a state-of-the-art agency model to be a disruptive force in the insurance industry.

We're looking for relentless go-getters who thrive on success, strive towards continuous improvement and are driven to be the best of the best. In this crucial role, you'll lead our retention strategies, provide excellent customer service, and grow our business.

Salary: $40,000 – $45,000 per year

Benefits:

• Specialized training by seasoned professionals
• Get coached upon creating a robust lead funnel
• 401(k) Retirement plan
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Optional disability and life insurance
• Comprehensive training
• Competitive salary
• Competitive commission opportunities

Qualifications:

• Excellent written and verbal English communication skills
• Excellent customer service skills
• Excellent organizational skills, effective time management, and interpersonal skills
• Active Property and Casualty Insurance License (Required)
• Ability to successfully and creatively problem solve and negotiate solutions
• Experience with Salesforce and Applied Systems agency management system preferred but not required
• Positive thinker, comfortable with fast paced environment
• Strong Knowledge of personal and commercial insurance products
• Ability to work in a team environment and train others as necessary

Responsibilities:

• Providing amazing customer service for Property and Casualty Insurance customers Completing all customer service requests including claims, endorsements, payments, and ID cards
• Managing and completing renewals
• Providing quotes for prospects
• Assisting Producers and Account Managers to respond to service needs of customers
• Fostering strong and lasting relationships with Customers, Producers and Account Managers
• Participating in scheduled team and office meetings
• Providing Account Management backup
• Maintaining working knowledge of carrier products and processes
• Performing other functions as required

Job Type: Full-time

Weekly day range: Monday to Friday

Work setting: Office