Junior PIV Support Specialist

Junior PIV Support Specialist

Minimum Experience:
Two (2) years of related experience, including at least one (1) year of PIV card diagnostics experience.

Functional Description

• Performs identity proofing by verifying and documenting two acceptable forms of identity source documentation provided by applicants.
• Reviews DOT Form 1681 for accuracy and confirms the presence of authorized FAA sponsor signatures.
• Attaches completed Form I-9 documentation, when provided, to the DOT Form 1681 package.
• Captures applicant fingerprints and photographs, as required, and collects investigative forms for submission to the Registrar.
• Enters and maintains applicant information within the IMS or CMS identification media systems.
• Validates that the Registrar (Personnel Security Specialist) has authorized issuance of the PIV card prior to card production.
• Issues identification cards in accordance with FAA-approved procedures, including the processing of remote badges.
• Notifies applicants when cards are available for pickup.
• Verifies applicant identity at the time of card issuance using biometric fingerprint validation and securely delivers the identification card.
• Provides applicants with guidance regarding safeguarding procedures and reporting requirements for lost or stolen identification cards.
• Files or electronically scans DOT Form 1681 documentation in accordance with established procedures.
• Provides support and assistance to other Personnel Security Specialists as needed.
• May be required, at the direction of the Division Manager, to travel to FAA regional facilities to support the deployment and implementation of PIV card issuance processes.

Other Requirements

• Experience working with PIV provisioning software is required. PIV card diagnostic experience is mandatory.
• Must possess experience using computer systems, software applications, web-based applications, and Microsoft Office Suite, including Outlook.
• Strong verbal and written communication skills are required to effectively interact with customers and resolve potential issues professionally.
• Must demonstrate strong organizational skills, attention to detail, and the ability to meet agency and customer deadlines.

Minimum Education

Associate of Arts (AA) or Associate of Science (AS) degree in a related field.

Personnel Security Requirements

Due to the sensitive nature of the work performed by ASH, all contractor positions are designated as high-risk positions. Contractor personnel must be willing to undergo an FAA background investigation and complete the following forms:

• SF-85P - Questionnaire for Public Trust
• FD-258 - FBI Fingerprint Card
• DOT Form 1631 - Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act

Benefits

• Aetna Medical Insurance
• Dental, Vision, and Life Insurance
• Direct Deposit and Wisely Pay options
• Generous 401(k) retirement plan
• Paid Time Off (PTO), sick leave
• Six paid holidays and birthday leave
• LegalShield and Identity Theft Protection options

Equal Opportunity Employer/Veteran/Disabled