Clinical Patient Liaison - Clarkston Medical Group

McLaren Community Primary Care

Authorize drug refills and provide prescription information to pharmacies

Assist nurses and medical assistants to ensure quality care and measures are provided to patients

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA's, and denial appeals

Receive and route messages or documents, such as laboratory results, to appropriate staff or patients

Explain medications, diets, or providers' instructions to patients

Compile and record medical charts, reports, or correspondence

Transmit correspondence or medical records by mail, e-mail, or fax

Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms

Entering, and maintaining information in written or electronic form related to patient care

Patient and bucket follow-up

Monthly completion of Eagle training

Other duties as assigned

High School Diploma or GED

Minimum of two (2) years of medical office/hospital setting experience

Medical Assistant Certification, preferred

Self-starter with excellent interpersonal communication and problem-solving skills