Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
$16 - $35 per hourHilton Chicago
Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.
- ...right outside our doors. Job Description Essential Duties and Responsibilities Assist the Front Office Manager in supervising front desk agents, front office supervisors, guest service/bell staff, concierge, and PBX operators, including scheduling, training, coaching, and...SuggestedFull timeWork at office
- ...Front Office ManagerWe are looking for a highly organized candidate... ...the training of new Front Desk supervisors and team members, as well as... ...-outsProviding front desk services to guestsPerforming the role... ...experiencePrevious customer service experienceExceptional...SuggestedTemporary workShift work
- ...seeking an experienced and guest-focused Front Office Manager to lead our Front Office team... ...daily operations, and a culture of service excellence. The Front Office Manager is responsible... ...partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and...SuggestedWork at officeFlexible hoursShift workNight shiftDay shiftAfternoon shift
- ...Front Office ManagerKey West Historic Inns is seeking an experienced, passionate, and service-driven Front Office Manager to lead our Front Office team. This role is ideal for a... ...trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville...SuggestedWork at officeFlexible hoursNight shiftDay shiftAfternoon shift
- ...Front Office Manager We are looking for a highly organized... ...for the training of new Front Desk supervisors and team members, as well as... ...Providing front desk services to guests Performing the... ...supervisory experience Previous customer service experience Exceptional...SuggestedTemporary workShift work
- ...Guest Services Supervisor Parrot Key Hotel & Villas delivers a relaxed, upscale... ...Supervisor to lead our Front Office team and help deliver... ...inspire and empower our front desk team to provide memorable stays... ...partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott,...Work at officeFlexible hoursAfternoon shift
$850 per month
...Guest Services Manager Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality... ..., problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone...Weekly payWork at officeFree visaNight shift- ...Guest Services We are looking for an experienced Guest Services to join our team at The... ...are running as a whole Oversee front desk, concierge, and bell staff to ensure an... ...related concerns. Provides excellent customer service by being readily available/approachable...Temporary workShift work
$57k
...liaison between the reservations team, revenue management, and other departments, driving strategic initiatives and maintaining high service standards. Lead daily stand-up meetings with agents to address questions, discuss incentives, and allocate tasks. Monitor all V.I.P...Full timeWork experience placementFree visa- ...Restaurant Reservations Coordinator/Restaurant Supervisor to join our team at Latitudes Restaurant... ...will provide efficient and legible service to all guests in a professional manner... ...Communicate reservation details to the front-of-house team, kitchen staff, and management...Full timeLocal areaAll shiftsShift workWeekend work
$3,500 per week
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