Regional Operations Manager

Operations Manager

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking an Operations Manager to join our team in Greenville, NC.

Work Schedule: Monday – Friday 8am-5pm, additional days and hours may be required

Job Responsibilities

• Manage and track health system project milestones, timelines, and deliverables in direct alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope
• Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high-performing and engaged teams.
• Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost reduction strategies; translate strategic directives into actionable site-level plans.
• Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
• Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
• Serve as a day-to-day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately to the Sr Director and Regional Directors
• Lead site-level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
• Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
• Collaborate closely with Regional Directors, Sr. Director of Health Systems, Quality Management, Supply Chain, and Sourcing & Procurement teams.
• Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long-term partnership success.
• Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Minimum Qualifications

• Associates's degree or higher
• 2 years or more in a supervisory or project coordination role

Additional Job Standards

• Strong organizational and project management abilities
• Demonstrated people leadership and coaching skills
• Proficiency in operational data reporting and analytics
• Excellent written and verbal communication

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.