Senior Quality Engineer

Drive Quality Excellence. Influence the Business. Make an Impact.

Are you passionate about solving complex problems, improving processes, and driving meaningful change? We are seeking a Senior Quality Engineer to join our team in Austin, TX and play a pivotal role in shaping product quality, customer satisfaction, and operational excellence across the organization.

In this highly visible role, you will partner with Engineering, Technology, Product Development, Manufacturing, and Services teams to lead investigations, implement corrective actions, and continuously strengthen our Quality Management System. Your work will directly influence customer outcomes, business performance, and the long-term reliability of innovative hardware and software solutions.

If you thrive in a collaborative environment where you can take ownership, lead cross-functional initiatives, and transform data into action, we'd like to hear from you.

In this Role, Your Responsibilities Will Be:

• Lead Quality Improvements That Matter
  • Serve as the primary quality lead for customer complaints, warranty returns, and critical quality issues.
  • Drive investigations into customer concerns, internal nonconformances, and quality system issues using structured problem-solving methodologies.
  • Lead root cause analyses and implement sustainable corrective and preventive actions (CAPA).
  • Act as the voice of the customer, ensuring quality and reliability remain central to business decisions.
  • Maintain and continuously improve our ISO 9001:2015-compliant Quality Management System.
  • Plan and execute internal audits while supporting external and customer audits.
  • Own quality documentation, procedures, and records to ensure compliance and operational effectiveness.
  • Drive continuous improvement initiatives that enhance quality processes and business performance.
  • Develop quality metrics, dashboards, and reporting tools that identify trends and drive proactive improvements.
  • Provide regular quality performance insights and recommendations to leadership.
  • Identify opportunities to reduce Cost of Quality, warranty expenses, and recurring issues.
  • Lead quality improvement projects that deliver measurable business and customer value.
• Shape and Strengthen Our Quality System
• Turn Data Into Action
• Influence Across the Organization
  • Partner closely with Engineering, Technology, Product Management, Manufacturing, and Services teams to implement lasting improvements.
  • Facilitate cross-functional problem-solving sessions using methodologies such as 8D, FMEA, 5 Why, Fishbone, and CAPA.
  • Promote a culture of quality through coaching, training, and continuous improvement initiatives.
  • Present findings, recommendations, and improvement strategies to leaders and stakeholders at all levels of the organization.

Who You Are:

You are a proactive and analytical problem solver who enjoys digging into complex issues and driving them to resolution. You combine strong technical expertise with the ability to influence others, build alignment across teams, and create sustainable improvements. You are equally comfortable leading a root cause investigation, presenting to leadership, engaging with customers, and improving quality systems that support long-term business success.

For this Role, You Will Need:

• Bachelor's degree in Engineering, or a related technical discipline.
• 8+ years of experience in Quality Engineering, Software testing, Manufacturing Engineering, or a related technical role.
• Strong expertise in root cause analysis and problem-solving methodologies, including 8D, FMEA, 5 Why, Fishbone, and CAPA.
• Experience working within ISO 9001 quality management systems.
• Demonstrated success leading cross-functional teams and driving improvement initiatives.
• Strong communication, project management, and organizational skills.
• Proficiency with Microsoft Office applications and data analysis tools.
• Legal authorization to work in the United States.
  This is not a position for which sponsorship will be provided. Individuals who need sponsorship, now or in the future, including those with temporary visas such as F-1 (with OPT or CPT), H-1 or J-1, are not eligible for hire.

Preferred Qualifications That Set You Apart:

• Master's degree in Engineering, Business or related field.
• Experience with industrial automation, control systems, or process control environments, such as DCS, SIS, PLC.
• Experience leading internal, external, or customer audits.
• Knowledge of regulated industries and compliance requirements, including 21 CFR Part 11, GAMP 5, and FDA industry guidance.
• Certifications such as ASQ CQE, Lean Six Sigma, PMP, or related continuous improvement credentials.
• Previous experience leading quality technicians, engineers, or quality teams.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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ABOUT US

WHY EMERSON


Our Commitment to Our People


At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.


We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.


Work Authorization


Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.


Equal Opportunity Employer


Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.


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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.


With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!


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