Impactful Customer Retention & Escalation Lead
Digital Risk
Mphasis is hiring an Emergency Retention Specialist to provide urgent support and resolve customer issues, protecting relationships in collaboration with client teams. The role emphasizes white-glove service, tailored offers, and proactive account optimization. You will work directly with customers to address critical errors, promote online tools, and maintain high service standards during day shifts in San Antonio, TX. #J-18808-Ljbffr Digital Risk
Vacancy posted 2 days ago
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