HR Business Partner, Agency & Field Experience

Location Designation: Hybrid - 3 days per week 

Job Title: Senior Associate, HR Business Partner

Location Designation: Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning

experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.

You are our future, and we commit to investing in you accordingly.

Position Overview

The Senior Associate, Human Resources Business Partner (HRBP) will play an integral role in supporting the strategic people agenda for the Agency and Field Experience organizations at New York Life. Working in close collaboration with Senior HR Business Partners and Agency and Field Experience leadership, this individual will contribute to the delivery of key talent initiatives, people analytics, and core HR programs that drive organizational effectiveness and employee engagement.

The ideal candidate will bring a solid HR foundation, data curiosity, and an eagerness to grow in a dynamic, fast-paced environment.

What You’ll Do:

Core HR Program Delivery

· Provide ongoing operational and strategic support across key HR initiatives, including promotions, performance management, talent development, organizational design, and compensation planning.

· Assist in the planning and coordination of cyclical HR processes in alignment with enterprise and Agency-specific priorities.

· Support execution of talent reviews, succession planning, and development planning efforts in partnership with HRBP leadership.

Data & Insights

· Prepare workforce data reports and dashboards that support organizational planning and decision-making.

· Analyze trends and metrics in partnership with the HR Analytics team to inform recommendations and business solutions.

Employee Support & Experience

· Serve as a key point of contact for employee and manager inquiries, providing accurate and timely guidance on HR policies, tools, and resources.

· Partner with key stakeholders to ensure consistent and equitable application of HR policies and procedures.

Collaboration with Centers of Excellence (COEs)

· Interface with internal HR COEs, including Compensation, Employee Relations, Talent Management, and HR Operations, to deliver integrated, solutions-oriented support to Agency clients.

· Coordinate with cross-functional teams on special projects.

Process Improvement & Innovation

· Identify opportunities to enhance the efficiency, quality, or consistency of HR processes and recurring deliverables.

· Contribute to the implementation of technology-enabled solutions, including tools that incorporate AI, to improve HR service delivery.

What You’ll Bring:

· Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

· Minimum of 2–4 years of progressive experience in Human Resources, ideally within a generalist, HRBP, or client-facing capacity.

· Proficient in Microsoft Office applications, particularly Excel and PowerPoint.

· Strong attention to detail with demonstrated ability to interpret and synthesize workforce data to support recommendations.

· Exceptional interpersonal and communication skills with the ability to manage multiple priorities and build trust with stakeholders.

· Demonstrated initiative, discretion, and sound judgment in navigating complex and confidential situations.

· Interest in leveraging technology and innovative practices to enhance HR effectively.

Pay Transparency

Salary Range: $81,000-$104,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 95154

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