ESG Case Manager

Under the supervision of the Program Manager and in accordance with the direction and mission of District 7 HRDC, the Case Manager is delegated the responsibility of assisting participants in the Emergency Solutions Grant Program to become self‑sufficient by assessing their strengths and needs and connecting them with resources to remove barriers. The requirements listed are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job. To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned. Key Responsibilities Gather documentation from clients to determine program eligibility. Conduct client advocacy through weekly or bi‑weekly intensive case‑management meetings. Explain complex state requirements to program participants, translate those requirements into steps and action plans, and assist participants in overcoming barriers. Maintain individual case files with required, extensive and detailed documentation, including applications, case notes, and supportive services as required by federal, state and agency funding requirements. Effectively utilize the state data system for all advocacy activities with participants, including completing assessments, making community resource referrals, developing goals, and action plans. Help participants identify strengths and needs for interventions, provide guidance in needed areas, and connect them to available resources. Help participants access programs or resources needed to overcome barriers and navigate resources and systems, including accessing childcare, gaining transportation, entering recovery programs, registering for training programs, and applying for SSI, etc. Efficiently balance time developing relationships with participants, advocating for their needs, and completing all data input and detailed file requirements. Implement agency work plans at the program level to ensure achievement of set goals. Uphold the Results‑Oriented Management and Accountability (ROMA) principles and practices at all times. #J-18808-Ljbffr