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Human Resources Director

Full-time

Alliance Franchise Brands

Job Description

Job Description

Summary/objective

The HR Director will lead the company’s human resources department, driving strategic HR initiatives that align with business goals and support growth. This role requires a proactive, business-minded leader overseeing talent acquisition, employee relations, performance management, training and development, HR compliance, and workforce planning.

Essential functions

Strategic Leadership and Planning

  • Develop and implement HR strategies aligned with company goals to support business growth and operational effectiveness
  • Serve as a trusted advisor to executive leadership, providing strategic counsel on HR, legal, and organizational matters and contributing to key business decisions.
  • Personally handles complex employee relations, investigations, and high-risk HR matters.
  • Lead enterprise-wide succession planning and workforce development strategies.
  • Lead organizational design initiatives, including development of future-state structures aligned with business strategy.
  • Talent Acquisition and Management
  • Oversee recruitment and retention efforts, ensuring that HR practices attract top talent across all levels.
  • Lead executive recruitment and succession planning for critical leadership roles.
  • Develop strategies for employer branding and pipeline building to support expansion.
  • Implement career development programs, succession planning, and talent review processes.

Employee Relations and Engagement

  • Champion a positive workplace culture, driving initiatives to improve employee engagement, recognition, and morale.
  • Ensure consistent application of policies and practices across employee relations matters in alignment with legal and organizational standards.

Compensation and Benefits

  • Design and oversee competitive compensation structures, including salaries, benefits, and incentive programs.
  • Regularly assess and adjust programs to ensure they meet employee needs and support organizational goals.

Training and Development

  • Establish and promote learning and development programs that support employee growth, leadership development, and a culture of continuous learning.
  • Leads performance management processes, including design of review frameworks, manager coaching, and calibration.
  • Holds leadership accountable for performance standards and employee development.

Compliance and Risk Management

  • Ensure all HR activities comply with legal and regulatory requirements.
  • Proactively identify, assess, and mitigate risk related to employment decisions and workforce strategy.

HR Infrastructure & Systems

  • Owns HR systems (ADP Workforce Now) and ensures data integrity, reporting, and process efficiency.
  • Leads administration of compliance programs, including training, policy acknowledgment, and audits.

Data-Driven HR Analytics

  • Implement HR metrics to measure effectiveness and inform decision-making processes.
  • Analyze trends in HR practices to anticipate future workforce needs and potential challenges.

Surveys

  • Conduct annual Gallup surveys with AFB and AFBCO employees, interpret results, and provide actionable data
  • Conduct annual meaningful ASE surveys, most especially the salary survey for SE Michigan
  • Consider and complete Best Workplace surveys as warranted

  Competencies

  • Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels.
  • Analytical skills and a data-driven approach to measure HR effectiveness and support strategic decision-making.
  • Operates effectively in a lean HR environment, balancing strategic leadership with hands-on execution.
  • Brings a practical, business-oriented approach to HR decision-making.
  • Excellent organizational and multitasking skills with the ability to prioritize tasks.
  • Exceptional attention to detail and accuracy.
  • Ability to maintain confidentiality and exercise discretion.

Supervisory responsibilities

  • Coaches, mentors, and leads others to influence high performance
  • Manage team including quarterly performance reviews
  • Conduct team’s weekly and quarterly meetings   

Work environment

  • Professional corporate and team-oriented environment
  • Hybrid work schedule with at least 2 days each week in office

 

Physical demands

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues

Travel required

  • Minimal travel if any

  Required education and experience

  • Bachelor’s degree in human resources, business administration, or a related field
  • 7+ years in human resources with progressive leadership experience
  • Strong knowledge of HR best practices, labor laws, and regulations
  • Demonstrated success in developing and implementing HR programs that drive organizational performance
  • Proficient in Microsoft Office and HRIS software

Preferred education and experience

  • Preferred experience in franchising or multi-brand environment
  • Master’s degree a plus
  • SHRM-SCP, SPHR, or equivalent preferred
  • Experience using ADP Workforce Now preferred

 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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