Account Associate - State Farm Agent Team Member

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Tuition assistance

ROLE DESCRIPTION

As Account Associate for Dalila Namy State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Make outbound calls to follow-up on leads.
• Help customers purchase products that meet their needs.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Bilingual - Spanish (required)
• Willingness to learn and apply a sales focus with a needs‑based approach.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Candidates must be able to work in-person at our office location; remote work is not available for this role.