Collections & Audit Specialist

Job Description

Job Description

Audit & Collections Analyst

Job Type: Full-Time, temp to hire contract

We are seeking a detail-oriented Audit & Collections Analyst to support audit administration, collections activities, and employer compliance efforts. This role requires strong analytical, communication, and organizational skills to manage audits, delinquent accounts, repayment agreements, and legal collection referrals.

Key Responsibilities

• Coordinate and track employer audits from initiation through completion
• Process audit results, payments, and delinquent contributions
• Communicate with employers regarding outstanding balances and compliance issues
• Negotiate repayment arrangements and follow up on delinquent accounts
• Prepare and mail audit and collection correspondence
• Maintain accurate records and update internal databases
• Support attorneys and external collection partners with account documentation
• Monitor employer payroll reporting compliance and investigate discrepancies

Qualifications

• 3+ years of experience in collections plus Bachelor's degree OR 6+ years of collections with high school diploma
• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Proficiency with databases and Microsoft Office applications
• Ability to manage sensitive and confidential information
• Experience with trust funds, employee benefits, or auditing is a plus