Patient Services Specialist - Breast Care Center

Patient Services Coordinator

The patient services coordinator serves as an integral part of the team at the Swedish Breast Imaging Center. As the first point of contact to the patient, they must exhibit exceptional customer service skills. Communication tone and proactive problem solving are key to successfully assisting patients when they call and/or arrive in the SBIC department. This position performs a variety of front office clerical and support tasks within an outpatient setting.

Providence Swedish caregivers are not simply valued they're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 6 months of experience performing general and specialized office duties required; one year preferred
• Experience in obtaining insurance verification, referrals, and authorizations
• Experience with medical terminology and basic medical record processes

Preferred Qualifications:

• Prior hospital or clinical experience
• 1 year of scheduling experience
• Experience with computerized scheduling or relational databases preferred

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.