Medical Assistant - Internal Medicine

Join Cedars-SinaiAlign yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation's Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals!As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.Primary Duties and ResponsibilitiesGreets patients, take appropriate vital signs, review current medications and record in medical recordAssists with tracking and monitoring department specific dataExplains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practiceManages patient care flow and assist with monitoring CS-Link message pools and standard workSets up exam room/procedure rooms appropriately based on patient visit needsSweeps clinical areas to monitor inventory based on standard workCleans/re-processes equipment and supplies based on standard work and department guidelinesAddresses patient, physician, and staff concerns and escalate accordinglyProvides assistance in QA measures for suites, including recording QC testing on designated equipmentProvides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolutionMonitors their own workflow to identify opportunities for improvementParticipates in daily huddles and staff meetingsAdheres to all infection prevention standards, department policies and guidelinesQualificationsEducation:High School Diploma/GED RequiredVocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program requiredExperience:2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferredLicense/Certification:Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers Required (Upon Hire)