Full-Time Enrollment Assistant (Secondary Initiatives)

Full-Time Enrollment Assistant (Secondary Initiatives)

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Enrollment Assistant (Secondary Initiatives) position in the Academic & Student Affairs division, Enrollment Services department. This position is located at Atlanta Tech's Main campus just south of Downtown Atlanta.

Under the general supervision of the Dean of Enrollment Services department, the Full-Time Enrollment Assistant (Secondary Initiatives) will work in conjunction with the Enrollment Services and High School/Secondary Initiatives teams with excellence, accuracy and efficiency. The ideal candidate is organized, detail-oriented, responsive, and committed to providing excellent service to students, families, faculty and staff. Candidates are self-starters and quick learners with a continual desire and capability to learn and work in a high-energy and fast-growing workplace.

Duties and responsibilities will include, but may not be limited to, the following:

• Assist students with the admissions and enrollment process, including applications, required documents, registration, deadlines, and general enrollment questions.
• Support the High School/Secondary Initiatives team during peak enrollment periods by processing high school student applications, required documentation, record updates, and enrollment-related requests.
• Provide administrative support for dual enrollment funding processes, including comparing student and course information across Banner, GA futures, and other applicable systems; identifying discrepancies or missing information; maintaining tracking records; and assisting with routine funding reconciliation and resolution
• Maintain current knowledge and understanding of college admissions, enrollment, registration, and HSI policies, procedures, and requirements.
• Receive, review, and process admissions documents, including transcripts, identification, residency documentation, and other required materials.
• Enter and update student information in the Student Management System (BANNER) and other college platforms; maintain accurate student records and protect the confidentiality of student information.
• Assist with registration activities by reviewing student academic records and helping identify missing or incomplete information that may affect enrollment.
• Communicate with students, faculty, staff, administrators, and high school partners to provide general information, clarify admissions and enrollment requirements, and direct questions to the appropriate department when needed.
• Perform general administrative duties, including document processing, scanning, filing, correspondence, data entry, and;
• Perform additional duties, as assigned.

Competencies:

• Skill in the operation of computers and job-related software programs
• Decision making and problem-solving skills
• Skill and ability to perform complex and varied duties in an efficient and confidential manner
• Skill in managing multiple priorities
• Skill in working with the public in a customer service environment
• Oral and written communication skills
• Excellent interpersonal skills and enthusiasm for working with a diverse population of students, faculty, and staff, and contributing to a culture of inclusion, mutual understanding, and respect
• Proficient with Microsoft Office (most importantly, Excel) and other computer software/databases
• Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy are a must

Minimum Qualifications:

Must possess and demonstrate a High School Diploma or equivalent AND Six (6) months of related work experience.

Preferred Qualifications:

• Associate's degree from an accredited college or university AND two (2) years of related work experience.
• Knowledge of FERPA guidelines with the ability to explain them to others.
• Experience in the use of a Student Information System (preferably BANNER) to successfully deliver registration services and maintain student records.

Equal Employment Opportunity Employer:

As set forth in its student catalog, Atlanta Technical College does not discriminate based on race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, View phone number on click.appcast.io. Email: View email address on click.appcast.io . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, View phone number on click.appcast.io. Email: View email address on click.appcast.io. Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. View email address on click.appcast.io.