Business Banking Specialist - Central Avenue/Phoenix (AZ)

Business Banking Specialist - Central Avenue/Phoenix (AZ) At National Bank of Arizona, we are a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach has not changed. At NBAZ, the possibilities are endless — come for the job, stay for a career. NBAZ is looking for an experienced Business Banking Specialist to join Arizona’s #1 Community Bank in our Central Avenue/Phoenix branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Essential Functions Responsible for contacting, managing and growing existing, non-portfolio, business relationships at one or more branches. Focuses include originating small businesses loans, deposits, Treasury Management/Select and Merchant solutions. May develop, generate and follow‑up with prospective business leads within the market. Understanding business client needs through Needs Assessments and proactive follow up utilizing Salesforce. Other duties include performing full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new consumer accounts and consumer loans. Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource. Responsible for making appropriate referrals for other bank products and services, including commercial lending products. Qualifications High School diploma or equivalent with 2+ years of banking and/or business development experience. Strong sales, relationship management and organizational skills. Knowledge of business banking services including loans, deposits, TM, Merchant Services and credit cards. Ability to call, meet and interview business customers and prospects to provide needs‑based recommendations and solutions. Previous experience in a financial sales representative‑oriented role preferred. Working knowledge of mathematical calculations and standard banking products, services and transactions. Basic knowledge of business and consumer lending applications. Proven customer service, interpersonal and communication skills, both verbal and written. Effective selling, cross‑selling and referral skills. Solid mathematical, problem‑solving and negotiation skills. Strong attention to detail and time management. Proficient in basic computer skills. Salesforce familiarity and use is highly recommended. Bilingual proficiency in English and Spanish languages, is preferred. Schedule Monday – Friday: 8:15 AM – 5:15 PM; 40 hours/week Benefits Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. Mental health benefits include coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Employee Ambassador preferred banking products. This position will be open until filled. All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations. Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law. It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran. National Bank of Arizona a division of Zions Bancorporation, N.A. Member FDIC #J-18808-Ljbffr Zions Bancorporation