Senior Specialist, Marketing Operations

The Senior Specialist, Marketing PMO is responsible for supporting the planning, coordination, and delivery of marketing and shared services initiatives across the organization. This role partners closely with stakeholders, project teams, and vendors to facilitate project intake and assignments, manage work through established processes, and help ensure projects are delivered on time and aligned with business priorities.

The ideal candidate is highly organized, collaborative, and detail-oriented, with strong project coordination and communication skills. This individual is comfortable managing multiple priorities, supporting operational processes, and helping teams work more effectively through clear planning, reporting, and execution.

Responsibilities

Intake & Project Coordination

• Manage and facilitate the intake process for marketing and shared services requests

• Ensure requests are appropriately documented, scoped, prioritized, and routed to the appropriate teams

• Coordinate project timelines, deliverables, and status updates across multiple workstreams

• Monitor project progress and proactively identify risks, dependencies, or schedule impacts, and proactively follow up with stakeholders to maintain accountability and execution discipline

• Support project kickoff, planning, and stakeholder communications throughout the project lifecycle

Workflow & Operations Support

• Assist with resource tracking and project workload visibility; Maintain visibility into creative team workload and resource availability to inform and assign project assignments, prioritization, and delivery planning

• Maintain project plans, work management systems, and operational documentation

• Ensure projects follow established governance, processes, and service delivery standards

• Support process improvement initiatives and identify opportunities to enhance operational efficiency to improve consistent execution and participation

Vendor & Contract Support

• Coordinate onboarding and engagement activities for agencies, contractors, and external partners

• Track contract renewals, statements of work, invoices, and vendor deliverables

• Partner with Procurement, Finance, and business teams to support vendor management activities

• Maintain documentation related to external partners and project budgets

Reporting & Analytics

• Develop recurring reports and dashboards to provide visibility into project demand, throughput, and delivery status

• Track key operational metrics and assist with reporting on team performance and workload trends

• Support data collection and analysis for leadership reviews and planning discussions

• Maintain accurate project and operational records

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Project Management, or related field

• 5+ years of experience in project management, marketing operations, business operations, or a related discipline

• Experience coordinating projects across multiple stakeholders and teams

• Strong organizational and time-management skills

• Proficiency with project management tools such as Asana, Workfront, Monday.com, Jira, or similar platforms

• Experience with Excel and basic reporting

• Excellent written and verbal communication skills

Preferred

• Experience supporting marketing, creative, digital, or shared services teams

• Experience working with vendors, contracts, or procurement processes

• Familiarity with KPI reporting and dashboard development

• Experience supporting process improvement or workflow optimization initiatives

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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