Programming Coordinator

Job Description

Job Description

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.

Lenox Hill Neighborhood operates two Older Adult Centers, the Center @ Lenox Hill Neighborhood House and the Older Adult Center @ Saint Peter’s Church, serving adults 60 and older from diverse backgrounds and abilities, from the very active to the very frail, residing in New York City. The Center @ Lenox Hill Neighborhood House provides an incredible array of expansive programming that attracts 350 older adults daily while providing a broad range of invaluable public health, case management, fitness and aquatics, health and wellness, arts and culture, education and socialization activities 7 days a week. The Older Adult Center @ Saint Peter’s Church, the only older adult center in East Midtown, attracts 150 older adults daily, serving farm to table lunch and offers a full schedule of social, legal, health, and unparalleled arts and cultural offerings 5 days a week.

The Programming Coordinator will be an integral member of our Older Adult Centers, joining other administrative staff, social workers, program assistants and numerous volunteers who serve our members each day. Reporting to the Deputy Director, the Programming Coordinator will provide critical programmatic and administrative support to the cadre of arts, education and wellness programs offered at the Older Adult Centers.

Responsibilities include, but are not limited to, the following:

• Interface daily with members providing excellent customer service, fielding questions and responding to member needs
• Assist with all aspects of administrative management of activity programming and services, including ensuring accurate programming data is recorded in the correct database
• Input and edit activities in the calendar software, inDesign
• Complete cross-checking of attendance documents using designated platforms and spreadsheets
• Manage and lead activities at the Older Adult Centers
• Coordinate and administer cultural performances and workshops in partnership with a variety of community and cultural institutions, including our ongoing Sundays @ 1 concert series
• Support volunteer and staff instructors in scheduling activities, preparing class supplies, and arranging spaces for classes and workshops
• Help to produce and manage theatrical and other performances featuring members
• Arrange and manage cultural and shopping trips for members
• Help facilitate day-to-day operations of our Older Adult Centers and ensure they are conducted in accordance with our high-performance standards and government regulations
• Cultivate and maintain ongoing partnerships with community and cultural institutions across New York City
• Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines
• Complete all other duties and responsibilities as assigned by the Deputy Director

Qualifications:

The ideal candidate for the Programming Coordinator role thrives in a dynamic, community-focused environment and is committed to enhancing the quality of life for older adults. They possess strong organizational, administrative, and customer service skills, with the ability to multitask and remain detail-oriented in a fast-paced setting. The candidate is resourceful, compassionate, energetic, and self-motivated, with the creativity to design thoughtful programming and services. They demonstrate strong interpersonal skills and can work effectively with individuals from diverse backgrounds. As part of a collaborative team, they communicate clearly with a variety of stakeholders and contribute as an engaged team player. A Bachelor’s degree is required with relevant experience. Fluency in Chinese is strongly preferred.

The Programming Coordinator must be willing and able to work a non-traditional, fast-paced, full-time schedule that will span Sunday-Thursday at both centers, to support our extended hours of operation and the needs of our clients. The weekly schedule is as follows:

• Sundays 7:30am – 3:30pm
• Mondays, Wednesdays, Thursdays 10:30am – 6:30pm
• Tuesdays 8:30am – 4:30pm

Salary: $70,000

What we Offer:

• Comprehensive health insurance choices for staff and their families
• Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time
• Matching contributions to Retirement Plan
• Paid parental leave policy for all staff
• Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more
• Free Life Insurance – 3x annual salary
• Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
• Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
• Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.
• Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool
• Staff group fitness classes, swimming lessons and lap swim for staff
• PSLF (Public Service Loan Forgiveness) Eligible Employer

All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.

At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.