Hiring Operations Manager Residential Cleaning

About the Role

We are looking for an experienced, bilingual Hiring & Operations Manager to join our team. You will be the bridge between our staff and in office schedulers, ensuring that we hire the best talent, provide top-tier training, and maintain the high quality of service our customers expect.

This position offers a flexible Monday through Friday schedule. We value work-life balance and are happy to accommodate personal appointments and family commitments.

Key Responsibilities

Talent Acquisition: Manage the end-to-end hiring process for new cleaners (posting ads, interviewing, and onboarding).

Training & Development: Lead hands-on training for new hires to ensure they meet company cleaning standards.

Quality Control: Perform periodic site visits and quality checks to ensure customer satisfaction.

Logistics: Manage daily/weekly scheduling for our cleaning teams using our scheduling software.

Requirements (Must-Haves)

Bilingual: Fluent in English and Spanish (required to communicate effectively with our diverse team and client base).

Industry Experience: Prior experience in house cleaning, hospitality management, or a related service industry.

Leadership Skills: Proven ability to manage people, provide constructive feedback, and maintain morale.

Driver’s License: A valid driver’s license and reliable transportation to visit job sites.

Tech-Savvy: Comfortable using scheduling software and basic office apps.

Why Join Us?

Flexible Hours: We work with your schedule—no weekends or late nights.

Supportive Environment: We are flexible with time off for appointments and personal needs.