Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2015 and is a close-knit team of four with a strong foundation in experience and collaboration. Before becoming an agent, I worked in logistics sales with Caterpillar and bring over 25 years of experience with State Farm, which helps guide how we support both our customers and our team.

I’m a graduate of the University of Denver and originally from Illinois. I’m a proud parent of three and grandparent to seven, and family is a big part of my life. Outside of work, I enjoy playing guitar and staying involved in music. Giving back is important to me, and I stay active in the community by volunteering with organizations like Swallow Hill Music and Heavenly Peace.

For our team, we offer professional development opportunities, a flexible schedule when goals are met, a Simple IRA, and health benefits to support both personal and professional growth.

Our office culture is fun, supportive, and family-oriented. We’re looking for someone who is highly motivated, coachable, and brings a positive, “can-do” attitude—someone who’s ready to contribute, grow, and be part of a team that enjoys working hard and winning together.

ROLE DESCRIPTION:
Don Middleton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.