National Business Support Specialist - Chicago, IL

Join KEYENCE as a National Business Support Specialist

Location: Sales Office - Chicago, IL
Total Compensation (Base + Bonus): $68,281

As a National Business Support Specialist , you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You'll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.

• Drive sales culture and support office development to create new business opportunities.
• Maintain a positive and productive office environment.
• Participate in and present during office meetings.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate internal and external training events at customer sites.
• Organize office events, including the annual holiday party.
• Travel monthly to other Keyence offices (1-2 overnight stays) to support national initiatives.
• Research and share relevant local company news to support sales efforts.
• Maintain and update internal systems with customer and company data.
• Process internal customer requests efficiently and accurately.

Qualifications

• Bachelor's degree required.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• High attention to detail and accuracy.
• Ability to lift up to 30 lbs and manage office deliveries.
• Previous experience in customer service or sales support preferred.
• Willingness to travel monthly (1-2 overnight stays).

What We Offer

• Base Salary: $54,890
• Bonus Target: $13,391 annually (performance-based), paid quarterly
• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of the World's Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.


Up to 25% Travel