Revenue Cycle Supervisor

Overview The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology . This full‑time position will support the Revenue Cycle Department at our 500 W. 3rd Street clinic in Odessa, Texas. Typical work week is Monday through Friday, 7:30 a.m. – 5:00 p.m. Texas Oncology delivers high‑quality, evidence‑based care to patients close to home. It is the largest community oncology provider in the country, with approximately 530 providers in over 280 sites across Texas. Texas Oncology treats half of all Texans diagnosed with cancer each year and uses leading‑edge technology and research to help patients achieve more breakthroughs and victories in their fight against cancer. The US Oncology Network is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America. It is supported by McKesson Corporation , focused on empowering a vibrant and sustainable community patient care delivery system. What does the position do? Supervises the day‑to‑day revenue cycle operations to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports and adheres to the US Oncology Compliance Program, including Code of Ethics and Business Standards, and US Oncology’s Shared Values. Responsibilities The essential duties and responsibilities Supervise the daily business functions of the patient visit from point of entry to accurate adjudication of the patients’ accounts. Responsibilities include appointment scheduling, insurance eligibility processes, charge processing, claim submission and processing, payment processing, collections and accounts receivable management, denial management, reporting and analysis, concurrent and retrospective auditing, proper coding, credentialing, customer services relative to revenue cycle, training and development, analytics, and all other revenue cycle management activities. Resolve escalated and unique revenue cycle issues. Ensure quality work, meet deadlines, and adhere to the Practice’s Standard Operating Procedures (SOPs); regularly audit staff work to ensure compliance. Prepare monthly revenue cycle financial analysis, including aged accounts. Monitor and assess business metrics to refine processes, improve performance, and guide individuals and teams toward priorities. Clarify roles and responsibilities, coordinate resources, and cascade goals to staff annual objectives. Champion new initiatives; act as a catalyst for change, stimulate others to change, and manage implementation effectively. Take ownership and accountability for difficult issues. Develop, implement, and maintain the Practice’s revenue cycle training materials. Conduct training on SOPs, systems, metrics, government regulations, and related topics. Coordinate front‑office duties including scheduling, check‑in, and copay/co‑insurance collection. Attract high‑caliber people, accurately assess strengths and development needs, provide timely feedback and coaching, and offer challenging assignments. Handle interviewing, recommend hires, assess performance, recommend salary changes, and implement progressive discipline. Enforce adherence to the Practice’s and US Oncology’s policies. Perform other duties as requested or assigned. Qualifications Associate’s degree in Finance, Business, or equivalent OR four years of revenue cycle experience required. At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics. Two years of experience managing, delegating, and following up on work priorities of others is strongly desired. Strong knowledge of medical insurance billing and collections with CPT, ICD‑9, and HCPCS coding and medical terminology, and an overall understanding of managed care products (HMO, PPO, etc.). Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and required to sit or stand and talk or hear. Requires full range of body motion, including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing within normal range. Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. The job involves in‑person interaction with co‑workers, management, and/or clients. Minimal travel by automobile to office sites may be required. #J-18808-Ljbffr