Medical Assistant - Custody Health Services - Extra Help

Medical Assistant - Extra Help Positions

Custody Health Services is currently recruiting for sixteen (16) Medical Assistant - Extra Help positions. Note: Applicants who meet the employment standards will be invited to take an online examination tentatively scheduled for the week of September 21, 2026. Custody Health Services (CHS) provides medical, mental health, and dental services to patients in custody at the four County detention facilities: Main Jail, Elmwood, Juvenile Hall, and James Ranch. On-site routine and urgent/emergent medical services are provided at both Main Jail and Elmwood adult jail facilities in Santa Clara County. Health care of incarcerated patients includes care of acute and chronic illness as well as preventative and specialty care. CHS also operates a 40-bed acute psychiatric inpatient housing unit at the Main Jail facility for incarcerated adults who require acute inpatient services for stabilization. Juvenile Custody Health Services provides integrated medical services including comprehensive pediatric medical, mental health, and dental care to justice-involved youth housed in Juvenile Hall and James Ranch. Selected candidate(s) must be able to work in a correctional facility, which requires passing a background check for security clearance.

Under clinical supervision of a Registered Nurse or a licensed Physician/Podiatrist, performs specialized and complex and routine medical assistant tasks related to the care and treatment of patients in an ambulatory care setting.

Typical tasks include preparing patients for examination, maintaining examination rooms and nurse stations, instructing patients in basic procedures and hygiene, completing charge sheets, assisting with office procedures, assisting medical care providers with routine and specialized procedures, performing simple procedures/treatments/tests per physician instructions, processing physician orders, following through to make sure laboratory and x-ray reports are received, attending educational seminars or other professional activities, drawing blood samples, and performing other related work and comparable duties as required.

Employment standards require certification as a Medical Assistant or training and experience required by California law to qualify as a Medical Assistant and sufficient training, education or experience to show practical application of, and success in the following knowledge and abilities: Basic nursing practices and medical assisting skills, relevant medical terminology, principles of asepsis, verbal and written English communication, basic patient observation skills and record keeping practices, methods of performing skin tests, tonometry, booth audio metrics, hand-held audio metrics, visual acuities, visual field screening, typanometrics, and other basis tests, methods of conducting or assisting patients with basic tests and treatments performed at an ambulatory care clinic, methods and materials for teaching patients laboratory and radiology preparation, exercise, hygiene, use of medication and dietary information, and other topics as needed, content of laboratory and x-ray reports sufficient to relay information after they are reviewed by the physician, operation, maintenance and simple calibration of specialized equipment related to the performance of tests and procedures in the ambulatory care setting. Ability to perform a variety of routine and complex direct patient care services, understand and follow written and oral instructions from physicians, nurses, and other team members, communicate effectively with others verbally and in writing in English, instruct and assist patients effectively, maintain complex and accurate records/charts, process physician's orders, prepare forms and requisitions as needed, perform routine clerical support work, perform routine housekeeping/stocking duties in relation to exam rooms, doctor's offices, and other patient care areas, measure for crutches and teach use of crutches, work quickly and accurately following instructions with minimal direct supervision, give clear, concise instructions when necessary, maintain effective working relationships with co-workers, patients, and others, screen patients and collect data by observing patient and reporting to appropriate medical personnel, stand and walk for long periods and exercise a moderate amount of physical exertion (including stooping and lifting) and manual dexterity in the handling of patients and equipment, operate and maintain ambulatory care related equipment, learn new procedures and information within reasonable period of time, orient other employees effectively in clinic layout, and basic practices and procedures, organize and prioritize workload assignments; follow-through with assignments, maintain a patient, understanding, tolerant attitude under stressful conditions including illness, death and other unpleasant aspects of working in a medical setting.