Studio Experience Team Shift Leader

We are seeking a Studio Experience Shift Lead Team Member to join our growing team at our location in Miami, Fl. The Studio Experience Team Member is an energetic , outgoing , problem solving and organized individual with a passion for fitness and the Studio Three brand. This role is instrumental in providing an extraordinary experience for all guests by delivering consistent, exceptional customer service . This is the first smile you see walking in the door and the last face you see on the way out. Primary Responsibilities Ensuring all members receive a high level of customer service throughout their visit. Working with studio management to complete all daily studio tasks and projects efficiently. Taking ownership of the club operations acting as manager on duty including opening, closing and staff management. Assist with training and coaching of new hires for all front and back of house team members. Possessing a high degree of knowledge of all products and services offered at Studio Three. Educating club members and guests on all Studio Three services and amenities available to them. Cultivating an inclusive and fun environment that strengthens the S3 Family and community. Ensuring all areas of the club including studios, locker rooms and common areas are clean and organized. Working within the company guidelines to ensure all departments are on brand and align with Studio Three’s aesthetic. Carrying out first timer & new member on-boarding processes. Partnering with the Studio Three instructors and providing support as needed to ensure a successful class check-in process. Maintaining a positive attitude and taking initiative. Requirements Must be able to stand for long durations of time. Must have a current CPR Certification. Must be able to lift/carry a minimum of 30lbs. As a Member of Studio Three you will receive Complimentary Studio membership, perks, discounts, and incentives with our retail, products and partnerships across all of our Studios. Studio Three is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. #J-18808-Ljbffr Studiothree