Ecommerce Account Manager, Amazon Seller Central & Vendor Central

Position Overview Ecommerce Account Manager, Amazon Seller Central & Vendor Central. In-person, located in Ronkonkoma, NY, Monday to Friday, 9:00 AM to 6:00 PM. Key Responsibilities Manage day-to-day ecommerce account activity across Amazon Seller Central, Amazon Vendor Central, Walmart, TikTok Shop, eBay, and other marketplace platforms Own product setup, item maintenance, content updates, pricing updates, promotions, inventory monitoring, and account health follow-up Monitor sales performance, traffic, conversion, inventory levels, buy box status, listing quality, and marketplace issues Work closely with internal teams, including purchasing, warehouse, operations, marketing content, finance, and customer service, to ensure accounts run smoothly Review and resolve marketplace issues, including suppressed listings, pricing errors, inventory issues, chargebacks, claims, compliance requests, and account notifications Support new item launches, product uploads, content improvement, and marketplace expansion opportunities Prepare sales reports, account updates, performance summaries, and action plans for internal review Track marketplace promotions, seasonal opportunities, and key events such as Prime Day, holiday sales, TikTok campaigns, and Walmart promotional periods Communicate with marketplace representatives, vendor managers, internal teams, and external partners when needed Use Excel daily for reporting, analysis, item tracking, pricing, inventory updates, and account management Identify risks early and follow up quickly to avoid lost sales, listing issues, or account delays Look for ways to improve sales, listings, operations, content, and overall account performance Qualifications 2 to 4 years of ecommerce account management or marketplace experience preferred Direct experience with Amazon Seller Central and Amazon Vendor Central required Experience with Walmart, TikTok Shop, eBay, or similar marketplaces strongly preferred Beauty or consumer products experience preferred, but not required Good understanding of product listings, item setup, pricing, inventory, promotions, chargebacks, account health, and marketplace operations Strong reporting & Excel skills, including VLOOKUP/XLOOKUP, pivot tables, filters, formulas, and large data files required Strong written & verbal communication skills Experience working with cross-functional teams such as warehouse, operations, purchasing, marketing, finance, and customer service Ability to manage many SKUs, deadlines, and account requests simultaneously Benefits Phenomenal discounts on products within the beauty industry and beyond Medical, Dental, and Vision along with supplemental benefits available after 60 days 401(k) available after 1 year of service with up to a 4 percent match 12 days PTO and 4 Paid Holidays, pro-rated for the first year Salary commensurate with experience ($25.00 to $28.00 per hour) Equal Employment Opportunity Statement The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. We recognize and value the benefits of a diverse workforce. #J-18808-Ljbffr The PCA Group