Durable Medical Equipment Coordinator

DME Coordinator- Orthopaedics

We are seeking a Durable Medical Equipment Coordinator responsible for performing a variety of duties to insure the DME program at their clinic site is run efficiently, safely, and profitably. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks.

Job duties and responsibilities include:

• Properly fitting patients with many different types of orthopedic braces, custom molded splints and devices within manufacturer guidelines.
• Review claims in DME WQs for your site to verify claims are clean and all documentation meets guidelines. Bring outstanding issues to attention of providers, local site leadership and DME Program Manager.
• Review inventory PAR levels and leakage, order stock, and stocking received inventory.
• Train and provide oversight at different locations to verify products are being applied to patients within manufacturer and safety guidelines.
• Forwarding all invoices to the HCA for payment once confirmation of product is received.
• Following up with any patient questions/concerns about DME products and billing issues.
• Review products, introduce them to faculty, and follow process to add them to Epic preference list and educate staff.
• Other duties as assigned by your manager or clinic leadership.

Job eligibility requirements include:

• Bachelor Degree
• Prefer: Biological science/ Exercise Science/ Kinesiology
• 1 year prior experience in a clinic setting preferred
• Customer service experience preferred
• Patient care experience preferred

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.