Personal Injury Pre-Litigation Paralegal

Job Description

Job Description

Personal Injury Pre-Litigation Paralegal

Build a Career Around Your Strengths  |  Full-Time  |  In-Office  |  Greenville, SC

At Hammack Law Firm Personal Injury, we do more than practice law—we advocate with compassion with a company culture that prizes individual strengths and team building. We’re a strengths-based firm committed to helping our clients through their most difficult times with empathy, compassion, and a relentless pursuit of justice. Our team thrives on positivity, performance, professional growth, and accountability, and we’re looking for a Personal Injury Pre-Litigation Paralegal who shares our values.

We offer an outstanding work environment for professionals who value a small, supportive office where you can do work that matters, with people who care. We are looking for “A Player” team members who are motivated to set personal and professional goals and exhibit our cultural values. We want to hire the best of the best to move us forward.

About the Role

We are seeking an energetic, self-motivated, highly organized Pre-Litigation Paralegal with extensive experience in personal injury claims. You’ll take ownership of cases from the done treating stage through settlement—or through the decision to file suit—using your unique strengths to drive each case forward while making a meaningful difference in the lives of those we serve. No gathering of medical records! We have a team member devoted exclusively to this task. This is the role where clients feel our firm the most: you are the person they call, and the person who makes sure nothing about their claim slips.

If you are a team player, hardworking, positive, and dedicated to building up your co-workers, then this is the place for you. We are a drama-free workplace that values each team member and client. Drama kings and queens need not apply. But if you think you have what it takes to contribute to a great team, we would love to hear from you.

Core Responsibilities

•       Manage a full caseload of pre-suit personal injury files.

•       Ethically use AI tools to manage efficient workflows.

•       Open claims with insurance carriers, confirm coverage, and pursue policy limits and declarations pages

•       Order, track, and follow up on medical records and billing until providers deliver

•       Analyze and summarize medical records, prepare medical chronologies, and build special damages summaries

•       Monitor client treatment, identify gaps and missing records, and keep care on track

•       Maintain strong, ongoing communication with clients and ensure they feel heard and supported

•       Prepare/review demand packages, including narratives, exhibits, and supporting documentation

•       Negotiate medical liens, health insurance subrogation, Medicare/Medicaid conditional payments, and unpaid balances

•       Track statutes of limitation and case deadlines, and flag files that need to move into suit

•       Prepare settlement statements and coordinate disbursement

•       Keep detailed records in our case management system (Filevine experience is a plus)

•       Help refine our pre-litigation systems, templates, and checklists

What We Value (and Hope You Do Too)

•       Pursue Excellence – You hold yourself to high standards and take pride in doing your best work.

•       Outstanding Customer Service – You treat every client with empathy, professionalism, and care.

•       Positive, Friendly, and Fun – You bring positive energy to your work and team every day.

•       Hardworking – You show up, stay focused, and go the extra mile.

•       Dedicated to Winning – You’re motivated by outcomes that improve lives.

Qualifications

•       Minimum of 5 years of personal injury paralegal experience, with substantial time on the pre-litigation side

•       Demonstrated experience negotiating medical liens and subrogation claims

•       Strong working knowledge of medical records, billing, and treatment terminology

•       Familiarity with South Carolina auto liability, UM/UIM, and med-pay coverage issues

•       College degree or completion of an ABA-approved paralegal program (or equivalent years of real personal injury experience)

•       Excellent written and verbal communication skills (Spanish bilingual is a plus)

•       Strong emotional intelligence and adaptability

•       Exceptional organizational and multitasking skills

•       Self-directed with high integrity and attention to detail

•       Proficiency in Microsoft Office Suite

•       Passionate about helping people and working in a client-first environment

Why You’ll Love Working Here

•       Small team environment where your strengths are recognized and supported

•       Above market rate compensation for the right candidate plus merit-based bonuses

•       Health insurance, AFLAC Dental, Vision

•       401(k) with 3% guaranteed contribution after vesting

•       Normal holidays and excellent paid time off

•       Firm closes at 2:00 pm on Fridays

•       A chance to develop your career in a firm that values you as a whole person

•       No billable hours or timekeeping

•       No micromanagement

Schedule

•       Monday – Thursday, 8:30 am – 5:00 pm

•       Friday, 8:30 am – 2:00 pm