Quality Manager

Come Join the Toledo Tool & Die Team! Located close to the Michigan/Ohio border, Toledo Tool and Die has diligently served the people of both of those great states since 1940. It was founded on one simple principle: to do the finest work possible for our clients and to deliver on every promise we make. Today Toledo Tool & Die has four facilities in the Toledo area and one in Pioneer, Ohio. We are adding a QUALITY MANAGER to our team to support our continued growth. This is a full‑time position based in Toledo, Ohio. We offer competitive wages, growth opportunities, and a clean, safe work environment. What Toledo Tool & Die Can Offer You Weekly pay 10 paid holidays Paid Time Off 401k Full benefits (medical, dental, vision) What Makes You a Great Fit For This Position Quality leadership experience Strong work ethic Positive attitude Consistent attendance Willingness to learn Safety minded Position Summary The Quality Manager leads the quality assurance function to ensure all manufactured products meet customer and internal requirements. This role is responsible for implementing and maintaining quality systems aligned with IATF 16949 and customer‑specific requirements, driving continuous improvement, and promoting a culture of quality throughout the organization. Essential Job Functions Lead, manage, and continuously improve the Quality Management System (QMS) to comply with IATF 16949, ISO 9001, and customer requirements. Manage and develop the quality team including engineers, technicians, and inspectors. Act as the primary contact for customer quality issues, audits, and concerns; lead the resolution of complaints using root cause analysis and corrective action tools (8D, 5‑Why, Fishbone). Lead internal and external audits, including preparation, execution, and follow‑up. Develop and monitor key quality metrics and drive corrective action plans. Maintain document control and quality records as per customer and regulatory requirements. Work closely with Engineering, Manufacturing, and Supply Chain to ensure robust quality planning and production processes. Lead problem‑solving activities and continuous improvement projects using industry best practices. Ensure compliance with regulatory and customer standards for safety, environmental, and product performance. Requirements Education & Experience Bachelor’s degree in Engineering, Manufacturing, or a related technical field and 8 years of experience in manufacturing and quality roles OR in lieu of a degree, 10+ years of experience in manufacturing and quality roles. Strong knowledge of IATF 16949, ISO 9001, and core quality tools (APQP, PPAP, FMEA, SPC, MSA, 8D). Experience leading a quality team and working with OEM/Tier 1 customers. General Skills & Experience Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Strong interpersonal skills. Ability to adapt to the needs of the organization and customers. Ability to prioritize tasks and to delegate them when appropriate. Software/Computer Skills & Experience Proficient in quality management software, Microsoft Office, and statistical tools. Proficiency with or has the ability to learn new software systems and data management systems quickly. Proficient keyboarding and typing skills. #J-18808-Ljbffr