Executive Assistant

Traffic Sales & Profit (TSP) is a leading business education and coaching company dedicated to helping Black entrepreneurs build, grow, and scale profitable businesses. TSP provides business owners with the strategies, systems, resources and community needed to achieve sustainable growth. Through live events, coaching programs, masterminds, and educational experiences, we help entrepreneurs strengthen their marketing, increase sales, improve operations, develop leadership skills and build long-term wealth. At TSP, we're passionate about delivering practical, results-driven education and creating an environment where entrepreneurs have the tools, support and accountability to turn their business goals into measurable success.

OUR CORE VALUES

We Strive for Excellence. We Do More with Less. We Promote Personal Development. We Make It Happen. We Are Accountable for Our Actions. We Win Through Collaboration

PROGRAM OVERVIEW

The Executive Assistant & Office Manager will manage the day-to‑day business activities of the CEO & COO, including providing strategic management of the CEO’s busy and complex schedule, coordinating meetings with internal and external contacts, preparing and tracking the CEO’s expenses and arranging complex travel. The role is a pivotal support position, as the Executive Assistant is a key liaison among staff members and between the CEO, COO and external partners. Additionally, the Executive Assistant will: Support other members of the Pivot leadership team with ad hoc administrative needs; Support day-to-day operations of the office; and Contribute to and lead special projects across various areas of the organization In all of these roles, the Executive Assistant will need to demonstrate the ability to handle confidential information with discretion and utilize significant amounts of independent judgment. This is a full‑time, exempt position located in Duluth, GA. Key Responsibilities: Executive Support Heavy calendar management and scheduling. Organize CEO’s daily calendar – schedules appointments, coordinates logistics for speaking engagements, handling special events invitations and coordinates travel arrangements accordingly. Schedule and organize meetings/events and maintain the agenda. Email support and management. Track CEO’s expenses and prepare expense reports for reimbursement and billing. Write individualized correspondence and other documents as requested by the CEO. Receive and triage incoming written communications to appropriate staff and facilitate response or action to be carried through by the CEO as needed. Manage organizational communication, scheduling and logistics for key internal events such as leadership meetings, staff meetings, and managers’ meetings. Works cross-departmentally to establish priorities and delivery dates for all projects based on bandwidth and business objectives. Anticipates impacts on other areas not directly related to an individual project and proactively works to resolve those items. Ensure technology is used correctly for all operations (video conferencing, presentations and other communications tools). Serve as liaison for office vendors, including but not limited to, supplies and equipment and monitoring systems and problem-solving issues when necessary. Monitor and maintain inventory of necessary office supplies; order supplies as needed to keep basic supplies stocked, and to fulfill special requests from staff. Design, communicate and oversee implementation of office operations, policies and procedures. In partnership with Corporate Operations Manager, continually look for ways to evolve and improve operational efficiency of systems and processes impacting staff and office operations. Maintain and update office phone lists, email distribution lists, and other similar systems. Maintain responsibility for general office upkeep and “look and feel.” This includes keeping kitchen and supply areas stocked, clean and functional. Provides event support and planning, including retreats, meetings, staff events. This includes logistical research and planning, day-of support Support other functional areas and members of the organization’s leadership team with special projects as needed. May include projects in HR, Recruiting, and Marketing. Qualifications: A minimum of five years’ experience in an administrative support role, preferably at the senior level. Experience supporting executives is a must have. Strong commitment to the mission and goals of the organization. Aware of and able to navigate diverse cultural backgrounds. A self-starter with a high degree of energy and careful attention to detail. Has strong sense of initiative and a process-improvement mindset. Highly flexible, creative problem solver, with a strong ability to shift focus quickly. Excellent oral and written communication skills. Strong interpersonal skills. Execute and exhibit good judgment. High level of professionalism. Superb organizational and time-management skills. Excellent computer skills; advanced skill in G Suite; technically savvy. A demonstrated ability to plan effectively, but the flexibility to handle the unexpected. #J-18808-Ljbffr Tyler New Media