MULTIFUNCTIONAL SALES ASSOCIATE (30 hours- Birmingham Fort)

Join Our Team at MANGO

At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.

Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.

Your new position:

For our store in Fort SC, Birmingham - we are looking for a Multifunctional Sales Associate to join our team.

30 hours per week

Monday to Sunday

Fix Term

The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.

Your main responsibilities:

• Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
• Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
• Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
• Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
• Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
• Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
• Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.

About you:

The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.

Your benefits:

• As a member of the MANGO team you'll get a discount on all our lines, so that you'll always be wearing the latest!
• Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
• At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
• Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person's authenticity.