Global & Regional L&D Program Coordinator

Job Description

Global & Regional L&D Program Coordinator

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Location: Basking Ridge, NJ (HYBRID- 1-4 days a week depending on the training events)

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Duration: Contract till Oct 2027 with possibility to extend

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This is a hybrid position - it will require the candidate to be comfortable to be onsite anywhere from 1-4 days a week depending on the training events; etc.

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Job Summary:

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• Supports the global and regional delivery of learning and development (L&D) programs across defined verticals (e.g., leadership, executive, employee, top talent, expat) by coordinating logistics, scheduling sessions, managing participant communication, and ensuring smooth execution across regions.
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• Maintains program materials, learning systems, and documentation by updating learning management system (LMS) content, tracking attendance and completion data, preparing evaluations, and organizing program files and resources.
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• Collaborates with global and regional L&D stakeholders, facilitators, vendors, and HR partners by coordinating meetings, tracking deliverables, resolving routine issues, and providing coordination support to enhance the learner experience end-to-end.
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• Scope of role spans DSE, DSI, and DSJ, and may include other regions/management units as needed to reflect changes to the business model.
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Learning & Development (L&D) Program Coordinator Responsibilities

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Global & Regional L&D Program Coordination & Delivery Support:

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• Coordinate logistics for global and regional learning programs, including scheduling sessions, sending invitations, managing enrollment/rosters, preparing delivery materials, and setting up rooms/virtual platforms.
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• Maintain program calendars, timelines, and project trackers; update stakeholders on key dates, deadlines, and required actions.
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• Prepare and distribute communications (announcements, reminders, post-session follow-ups) and ensure participants receive timely information.
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• Coordinate facilitator and vendor availability and logistics; escalate conflicts and issues to the relevant program manager.
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• Provide virtual training support and live session support (e.g., room set up, breakout rooms, chat Q&A, access troubleshooting) to ensure a high-quality learner experience.
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Program Design & Content Support:

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• Prepare and format draft materials, update slides and guides, and upload revised content to shared platforms under the direction of program leads.
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• Collect and summarize feedback from regions, vendors, and learners to inform content iterations and design decisions.
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• Maintain up-to-date facilitator guides, participant resources, and toolkits with proper version control and accurate distribution.
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Learning Technology, Tools & Implementation:

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• Upload and maintain courses, materials, learning journeys, and development plans in the LMS and related platforms, ensuring accurate configurations and assignments.
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• Monitor attendance, completions, and user progress; run routine reports; validate data accuracy; and conduct basic system testing as needed.
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• Maintain L&D intranet pages, job aids, and program guides to ensure accuracy and consistency.
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Data & Reporting:

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• Administer evaluations and pulse surveys; track responses and consolidate results for reporting.
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• Prepare basic reports and dashboards (participation, satisfaction, completion, outcomes) and highlight observations for decision-making.
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• Support data audits and benchmarking by identifying inconsistencies and maintaining reference libraries of external trends.
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Compliance & Governance:

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• Follow governance, regulatory, brand, accessibility, and data privacy guidelines when handling global and regional learner information and materials.
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• Maintain audit-ready documentation, version histories, archives, attendance records, and distribution logs for learning programs.
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Stakeholder & Vendor Coordination:

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• Serve as a primary coordination contact for participants, HR Business Partners, facilitators, and vendors, escalating complex inquiries as needed.
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• Provide timely updates by maintaining status trackers and ensuring clear, proactive communication across teams.
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Continuous Improvement:

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• Identify recurring operational issues and propose process improvements to streamline planning, delivery, and measurement.
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• Contribute to playbooks, checklists, and standard work to drive consistency and scale across regions.
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• Skills:
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• Strong customer orientation and organizational skills to facilitate the seamless organization and execution of programs among various internal and external partners (vendors, trainers)
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• Intercultural competencies to collaborate effectively in an international environment
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• Ability to manage time proficiently while meeting deadlines with speed and efficiency
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• Resilience to work under tight closing dates and changing priorities
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• Reliable and demonstrated ability to work in teams, as well as self-reliant
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• Problem solver with the initiative to think critically to proactive identify improvement opportunities
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• Role models Core Values and Core Behaviors
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• The successful candidate should be able to pick up boxes/files up ~ 20-25 lbs and comfortable with mobility as they will be picking up external visitors from reception and bringing them to the training rooms/etc.
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Education:

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• Vocational Training and / or certified business expert (e.g. Personalkaufmann-/-kauffrau), or equivalent (High School Diploma) (Required)
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• Bachelor's degree (Highly Preferred)
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• 1-3 years of relevant experience in learning and development ideally within the pharma; biotech; or life sciences sectors or alternative relative experience (Required)
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• Experience in a Human Resources and/or Training environment (Preferred)
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• Experience managing L&D program delivery in global and/or multicultural collaboration (Preferred)
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• Proven success in supporting organizational growth through effective L&D programs (Preferred)
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• Knowledge of best-in-class L&D practices in key industry groups (Preferred)
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• Use of data analytics to monitor and predict future L&D needs (Preferred)
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• Ability to prioritize and balance numerous priorities and meet deadlines in a challenging fast paced environment (Preferred)
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• Ability to function independently and as a integral member of a team (Preferred)
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• Business fluent English (Required)
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• Additional languages are an advantage (Preferred)
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Please contact me if you are interested. Thank you.

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Thank You,

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Gurpreet Kaur

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Aequor Technologies LLC

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377 Hoes Lane, Suite 300

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Piscataway, NJ 08854

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View phone number on ziprecruiter.com

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View email address on ziprecruiter.com

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