Home Care Scheduling Coordinator

Thrive at Home

Job Description

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Role:
Thrive at Home is looking for a dedicated and organized, reliable Home Care Scheduling Coordinator to join our team in Fairfax, VA. In this vital role, you'll need to think quickly, communicate professionally, multitask effectively — connecting clients with compassionate caregivers and keeping everything running smoothly. If you thrive in a fast-paced, people-first environment, remain calm under pressure we want to hear from you!

Responsibilities:

Coordinate and manage caregiver schedules to ensure consistent, high-quality client coverage
Match clients with appropriate caregivers based on needs, availability, and compatibility
Respond promptly to scheduling changes, call-outs, and last-minute shift requests
Serve as a primary point of contact for caregivers and clients regarding scheduling matters
Maintain accurate scheduling records using home care management software
Communicate with care coordinators and supervisors to align staffing with client care plans
Monitor caregiver availability, overtime, and compliance with scheduling policies
Participate in the on-call rotation, including two evenings per week and backup coverage every other weekend

Requirements:

Prior experience in home care, healthcare staffing, or scheduling coordination preferred
Strong organizational and multitasking skills in a high-volume environment
Excellent verbal and written communication skills
Proficiency with scheduling or home care software (e.g., ClearCare, WellSky, or similar)
Ability to problem-solve quickly and remain calm under pressure
Compassionate, client-focused attitude with a team-player mindset
High school diploma or equivalent required

About Us:
Thrive at Home is a trusted home care provider serving the Fairfax, VA community with a mission to help clients live safely, comfortably, and independently in their own homes. Our clients choose us for our reliability, personalized care, and the genuine compassion our team brings every day. We invest in our employees with a supportive work culture, competitive pay, bonus program and the opportunity to make a real difference in people's lives.

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Vacancy posted 3 days ago

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