Assistant Director of Employer Relations-Operations

Posting Details Classification Information Classification Type EHRA Position Overview The Assistant Director of Employer Relations–Operations reports to the Associate Director of Career Services and Employer Relations and supports a seamless recruitment experience for external employers by coordinating assigned employer-relations operations, services, projects, events, and programs. The position promotes efficient processes, high-quality customer service, accurate information management, and the successful implementation of approved employer-engagement initiatives. The Assistant Director coordinates employer programming, approved outreach activities, and operational logistics for major recruitment events, including career fairs. Responsibilities include advising employers on established recruitment practices and available services, monitoring employer payment status in coordination with designated administrative staff, maintaining employer and event data, and preparing operational and assessment reports. Working under the direction of the Associate Director, the Assistant Director supports the planning and execution of major Career Services events and programs, including logistics, vendor coordination, event staffing, customer service, and on-site operations. The position tracks assigned event and program budgets, maintains supporting financial records, and provides timely updates to the Associate Director regarding operational and resource needs. This position requires strong interpersonal, communication, organizational, and project-management skills; proficiency in information and data management; and the ability to manage multiple priorities, apply established procedures, work independently, and resolve routine operational issues effectively. Other related duties may be assigned consistent with the scope and responsibilities of the position. Primary Function of Organizational Unit The Office of Career Services (OCS) provides innovative, comprehensive, and progressive interdisciplinary programs, services, and resources to assist the University’s 15,000+ undergraduate and graduate students and recent alumni in launching their careers. Career Services is customer-focused and centralizes the functions of career development/counseling, full-time employment, on-campus student employment, summer internships, cooperative education, and part-time employment. The OCS brings1200+ employers to campus and shares more than 15,000 positionannouncements yearly. Individuals formally enrolled in a degree-granting program at the University, or alumni, are eligible to use the facilities, programs, and services. Minimum Requirements Minimum Degree and Experience Qualifications Bachelor’s degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, project management, or a related field, and at least four years of progressively responsible professional experience in career services, employer relations, recruiting, higher education, event operations, project management, or a related area. Candidates must also demonstrate: Experience coordinating multiple projects, programs, or large-scale events, including logistics, scheduling, vendor coordination, and on-site execution. Strong organizational and project-management skills, with the ability to manage competing priorities and meet established deadlines. Experience providing customer service and communicating effectively with employers, vendors, students, university personnel, and other stakeholders. Experience maintaining records, preparing reports, and working with databases, customer relationship management systems, or career-services technology. Working knowledge of budget tracking, payment processing, purchasing, deposits, invoices, or related financial procedures. Strong written, verbal, interpersonal, analytical, and problem-solving skills. Ability to work independently, apply established policies and procedures, exercise sound judgment, and appropriately elevate matters requiring additional review. Ability to work occasional evenings and weekends and travel between campus and event locations as required. All degrees must be awarded by accredited institutions. Preferred Years Experience, Skills, Training, Education Master’s degree in business administration, higher education, student affairs, human resources, communications, marketing, project management, or a related field. Four or more years of relevant experience in career services, employer relations, recruiting, higher education, event operations, or project management. Experience coordinating large-scale events, recruitment programs, conferences, or employer‑engagement events. Experience using Handshake, Symplicity, or a comparable career‑services or CRM platform. Experience coordinating vendors, event logistics, space planning, staffing, and on-site operations. All degrees must be awarded by accredited institutions. Is this position eligible for a remote or hybrid workarrangement, consistent with university and statepolicies. On-site (Employees are primarily in the office and/or have acritical job requirement that requires dedicated office spaceon-site) Position Information Working Title Assistant Director of Employer Relations-Operations Position Number 007428 Recruitment Salary Range Commensurate with education and experience FLSA Exempt Appointment Type Permanent - Full-time Tenure Track No Organizational Division Career Services Organizational Location VP for Engagement and Outreach Organizational Unit Assoc Dir Career Services Posting Detail Information Posting Number EPA3240 Open Date 10/15/2026 Close Date - for postings that do not use Open Until Filled 10/31/2026 Open Until Filled No Open Until Filled Minimum Application Period Postings Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search Date Position Available 11/01/2026 Special Instructions to Applicant North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity andAffirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employeesinclude the following and more; Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, LifeInsurance and more 12 Paid Holidays Teachers and State Employees Retirement System ( TSERS ) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program ( EAP ) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid workarrangement, consistent with university and state policies. N.C.A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned dutystation. Supplemental Questions Discuss the key skills and techniques you have utilized in employer relations and operations management. How have these skills been beneficial in your role? (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Optional Documents Curriculum Vitae Teaching Philosophy Letter of Reference 1 Letter of Reference 2 Letter of Reference 3 Certificate of Release or Discharge from Active Duty (DD-214) Other Document Bachelor's Degree - Copy of transcripts Master's Degree - Copy of transcripts #J-18808-Ljbffr