Senior Analyst, Customer Service & Contact Centers Strategy
Boston Consulting Group (BCG)
Boston Consulting Group (BCG) is looking for a Senior Analyst – BCG Vantage in Chicago to support various operations and marketing tasks. In this role, you will work with a dynamic global team and provide industry insights, expertise, and analyses for client needs. Candidates need a strong background in customer service and contact centers, with 2+ years of consulting experience or significant industry experience. BCG offers a competitive salary and an extensive benefits package. #J-18808-Ljbffr Boston Consulting Group (BCG)
$100.5k - $108.5k
...was the pioneer in business strategy when it was founded in 196... .... What You’ll Do As a Senior Analyst - BCG Vantage within BCG’s... ...commercialization efforts for the Customer Services topic working, in... ...The Customer Services and Contact Centers Topic Area is an expert network...SeniorWork at officeLocal areaFlexible hours$153.3k - $207.4k
Tata Consultancy Services is seeking a senior Customer Data Strategist to incubate and scale a new retail consulting offering. This role focuses on customer data strategy, loyalty, and personalization to drive business outcomes for U.S. retailers. Ideal candidates will...Senior- AON PLC is looking for a Health Solutions Actuarial Senior Consultant in Chicago. In this role, you'll provide strategic actuarial consulting and lead actuarial work on client teams, emphasizing health analytics. Ideal candidates will have 6+ years of health care experience...Senior
- Publicis Groupe is seeking a Search Engine Optimization Senior Analyst in Chicago, Illinois. The successful candidate will play a crucial part in enhancing clients' online marketing strategies through various SEO tasks, including keyword analysis, content recommendations...Senior
$90k - $120k
...a Compensation professional to evaluate and administer employee compensation programs. The role involves developing compensation strategies, monitoring pay competitiveness, and handling the annual compensation review process. Candidates should have 3-5 years of relevant...Senior$65k - $90k
Enova International is looking for a Strategy & Operations, Sr. Analyst to enhance performance in our core P&Ls. You will tackle data-driven projects that identify issues and protect revenue through predictive staffing models. The ideal candidate will have a background...SeniorRemote work- Publicis Groupe Holdings B.V is looking for a Search Engine Optimization Senior Analyst located in Chicago, Illinois. You will be crucial in driving insights that shape our clients’ online marketing strategies through collaboration with our marketing, creative, and technology...Senior
$31.9k - $42.55k
NTT DATA, Inc. is seeking a Customer Service Representative to support customers through inbound calls and emails. The successful candidate... ...or GED and a minimum of 3 years in customer service or a contact center. Responsibilities include handling inquiries about accounts...SeniorRemote job- Capital One is seeking a Senior Business Analyst in Chicago to tackle major company challenges through strategic analysis and collaboration... ...teams. This role focuses on optimizing marketing strategies and enhancing customer experiences, while ensuring effective decision-making...Senior
$80k - $119k
...Senior Business Analyst Full Time Day Shift Compensation: $80K — $... ...together to provide excellent customer service and patient care. As... ...skills to guide business strategy, make informed decisions and... ...certified Primary Stroke Center and a respected teaching hospital...SeniorFull timeWork experience placementDay shift- Publicis Groupe is looking for a Search Engine Optimization Senior Analyst to provide insights that will inform our clients’ online marketing strategies. You will collaborate with diverse teams, including Marketing, Creative, and Technology, and gain in-depth knowledge...Senior
- Title: Senior Analyst Customer Success Location: Chicago, Illinois, US Senior Customer Success Manager... ...platform combines software and services to give organizations critical insights... ...understanding of down‑market success strategies. Demonstrated success in driving...SeniorWorldwide
- Heartland Dental LLC is seeking a Senior Data Analyst - Payor Relations to translate complex healthcare data into actionable insights. This... ...teams and developing statistical models to optimize payor strategies. The ideal candidate will have over 5 years of experience in...SeniorRemote job
$76.6k - $119.1k
...Locations Touhy-Oper Support Center 11545 W Touhy Ave Chicago, IL 60666, USA Hybrid Customer Service/Support Full-Time Requisition #: SENIO001802 Description In this... ...actionable insights that support business strategies. Create meaningful reports and collaborate with...SeniorFull timeTemporary workPart timeWork from home3 days per week$83.1k - $141.3k
## Senior Business Analyst, Transformation OfficeApplylocations: Chicago... ...management, asset servicing, asset management and... ...leaders to translate strategy into measurable,... ...Serve as a key point of contact for Technology teams... ...email our HR Service Center at ****@*****.***,...SeniorH1bWork at officeWorldwideFlexible hours$118k
...Advertising is looking for a data-driven strategist to join our Strategy & Planning team. In this role, you will develop scalable data... ...experience is a strong plus) Track record of building scalable, self-service data systems for non-technical stakeholders Excellent...SeniorFull time- ...teams in Chicago. This hybrid role requires 3 days in the office and involves managing client projects related to health benefits strategies. The ideal candidate will have over 15 years of experience in the actuarial field, be proficient with Excel and SAS, and hold an...SeniorWork at office
$73.5k - $117.7k
## Senior AnalystApplylocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob... ...in innovative wealth management, asset servicing, asset management and banking services, Northern... ...process, please email our HR Service Center at ****@*****.***, or alternatively...SeniorWork experience placementH1bWorldwideFlexible hours- We are looking for a Senior Search Analyst in Chicago to oversee search media campaigns for our clients. The ideal candidate will have experience in managing paid search campaigns across platforms and demonstrate strong analytical skills. The role requires effective communication...Senior
$70k - $80k
...and e-commerce, our boutique service model offers a breadth of... ...Overview of the Role The Senior Category Analyst will champion the... ...management tools, incorporating customer learning and strategic... ...Implement category management strategy to develop fact-based category...SeniorSummer workWork at officeLocal areaRemote workWork from homeFlexible hours$59.85k - $82.74k
Spark Foundry is seeking a Senior Search Analyst to manage search media for assigned brands. This role involves analyzing keyword research, developing ad campaigns, and monitoring performance metrics. Candidates should have 1-2 years of experience in paid search with strong...Senior$115.7k - $119.5k
Boston Consulting Group (BCG) in Chicago is looking for a Senior Analyst to work in the Industrial Goods Practice Area. The role involves delivering value to clients and supporting senior project teams through data-driven analysis and innovative solutions. Ideal candidates...Senior$77k - $202k
PRICE WATERHOUSE COOPERS is seeking a Front Office Strategy Consulting - Marketing & Commercial Strategy Senior Associate in Chicago, Illinois. This role focuses on providing customer-centric marketing strategies, analyzing customer behavior, and developing targeted marketing...Senior$86.32k - $129.48k
A major grocery retailer is looking for a Senior Analyst, E-Commerce Insights and Business Planning to enhance e-commerce performance across various grocery brands. The role involves using data analytics to inform strategic decisions and develop actionable insights. Candidates...SeniorWork at officeFlexible hours$70k - $85k
PURE Insurance is looking for a Senior Product Development Analyst to join the team in Chicago, IL. This role supports strategic product innovation and management, focusing on creating and enhancing a product suite that meets evolving member needs. The ideal candidate...Senior$125k - $170k
Posting Description Health Solutions Actuarial Senior Consultant Location: Chicago IL, Bannockburn IL, Columbus OH, Cleveland OH, St... ...colleagues and clients succeed. What the Day Will Look Like Perform strategy and actuarial consulting to include the following: (Benefit...SeniorFull timeTemporary workPart timeLocal area$85k - $115k
LE001 Berkeley Research Group, LLC in Chicago is seeking a dynamic Analyst with expertise in economics and data analysis. The successful candidate will manage workplans, ensure timely delivery of projects, and synthesize industry research into actionable insights. A Bachelor...Senior$88k - $98k
Hunt in Oak Brook, Illinois is seeking a Compensation Analyst to manage compensation programs and assist HR with compensation issues. The ideal candidate has a Bachelor’s degree in Human Resources or related field, with 4+ years of experience in compensation analysis and...SeniorFull time- Dormont Manufacturing Co is looking for a Business Analyst in Chicago, Illinois. The role involves working with federal agencies to analyze and document business requirements and streamline processes. Candidates should have over 7 years of relevant experience, strong analytical...Senior
$84k - $164.3k
...the world’s leading financial centers - New York, London, San... ...Tilly) provide professional services through an alternative practice... ...Advisory team as a Financial Analyst in our Affordable Housing practice... ..., and portfolio strategy assignments for real estate clientsSupport...SeniorWork at officeLocal areaWorldwide
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