EXECUTIVE OPERATIONS SPECIALIST

Summary

Serves as the Executive Officer (XO) in the Headquarters (HQ), Defense Commissary Agency (DeCA), Command Group, Officer of the Deputy Director. The primary purpose of this position is to serve as the Executive Officer (XO) to the Deputy Director/Chief Operating Officer of the Agency. Provides direct support to the Deputy Director by assisting in management and direction of line and staff programs and activities.

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Duties

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As the Executive Operations Specialist , you will be responsible for the following duties:

• Assists the Director and Deputy in planning, integrating, and coordinating activities across multiple line and staff organizations, ensuring alignment with Agency mission, policies, and program objectives.
• Provides executive-level management support by tasking HQ staff and area directors, monitoring progress, ensuring timely completion of actions, and reviewing staff products for accuracy, coordination, and policy compliance.
• Advises senior leadership on operational, administrative, and management programs; analyzes major Agency programs and systems; and recommends policy updates and programmatic options to meet evolving organizational needs.
• Oversees efficient utilization of management resources and monitors execution of major programs requiring cross-functional coordination to ensure integration, mission success, and support across worldwide DeCA operations.
• Manages senior leader administrative operations including routing and coordination of staff actions, calendar oversight, official correspondence, visitor engagements, and authoritative technical responses on Agency initiatives.
• Conducts complex administrative research to identify and resolve significant and ambiguous management issues, exercising delegated authority to troubleshoot and overcome operational obstacles on behalf of Agency leadership.
• Augments the Chief of Staff Office and Executive Staff as needed, providing broad administrative and operational support and serving as a key integrator and coordinator for high-visibility Agency actions and priorities.

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Read the entire announcement before starting the application process

Requirements

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Conditions of employment

• Be a U.S. citizen or national.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements listed in the Qualifications section.

Qualifications

To qualify for Executive Operations Specialist your resume and supporting documentation must support:

A.Creditable specialized experience includes:

GS-14:

• Demonstrating mastery of commissary operations, governing laws, regulations, policies, business strategies, and program milestones to effectively support senior Agency leadership.

• Applying advanced management and organizational principles, along with qualitative and quantitative analytical methods, to assess, improve, and optimize program operations.

• Analyzing complex Agency program relationships and administrative functions, conducting advanced research and applying analytical techniques to resolve operational issues.

• Utilizing comprehensive knowledge of administrative requirements, commissary business and trade practices, and modern retail management information systems to support efficient operations.

• Communicating expertly through clear, sensitive, and technically detailed written products and delivering effective briefings, presentations, and other oral communications.

• Prioritizing tasks, making sound decisions under pressure, and working independently with initiative to evaluate worldwide commissary practices and meet strict deadlines.

• Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information.
  • For GS-14: You must have 52 weeks of Federal service at or equivalent to GS-13.

• Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Assessment. This additional online assessment is required and must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.

• Management and Organizational Principles
• Minimum Qualifications GS-14
• Operations
• Oral and Written Communication

Overtime : Occasional

Fair Labor Standards Act (FLSA) : Exempt

Bargaining Unit Status : Not Covered.

Obligated Position : No

Those retired under CSRS or FERS considered : No. DoD criteria not met.

Telework eligible : Yes

Remote work eligible : No

PCS/ Relocation Incentive: MAY Be Authorized

Education

You may not use education to qualify for this position.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

• The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
• The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
• Applicants with financial difficulty are not automatically removed from consideration.
• Selectees are required to complete an online onboarding process.
• Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
• Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

• Not selecting an eligibility.
• Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
• Submitting encrypted documents or uploading Adobe portfolio documents.
• Submitting any document that contains a photo or image of you.
• Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
• Overstating your qualifications and/or experience in your application materials.
• Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description . You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities.

HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.