Help Desk Specialist I - 24/7 IT Support & VIP Escalations
Titan Technologies Inc
Titan Technologies, based in San Antonio, is looking for a Help Desk Specialist I to provide technical support for the Customs and Border Protection (CBP) Technology Service Desk. This role involves delivering first-level support to employees and external customers, as well as troubleshooting hardware and software issues. The ideal candidate will have at least one year of experience in IT help desk support, knowledge of Windows operating systems, and strong customer service skills. The job requires U.S. citizenship and the ability to pass a background investigation. #J-18808-Ljbffr Titan Technologies
- ...Technologies company, is seeking Help Desk Specialist I to support the Customs and Border... ...in ServiceNow, and escalating complex problems to appropriate... ...required. Handle sensitive or VIP customer contacts with... ...year of experience providing IT help desk, service desk, or...SuggestedFor contractorsWork at officeRemote workNight shiftRotating shift
- ...coordinating the daily IT/IS service management and... ...Reporting status, KPIs and escalate issues to site management as appropriate. Support of Site Annual... ...with Level 2 / 3 Service desk operations & ticket resolution... ...they arise. Expediting VIP requests as needed. Assist...SuggestedWork experience placementWork at officeLocal areaMonday to FridayFlexible hours
$16.54 - $24.5 per hour
...Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users... ...primary user contact. Responsible for knowing when to escalate an incident, resolves basic questions to problems...SuggestedContract workWork experience placementWork at officeFlexible hours- ...A leading IT services company is seeking an entry-level Service Desk Analyst to deliver exceptional IT support in a fast-paced environment. The role requires a customer-focused individual with a high school diploma or GED and experience in IT support. Responsibilities...SuggestedContract work
$15 - $18 per hour
...a dynamic team, this position provides escalated support to all centrally monitored ATMs. The role... ...tools and procedures Support 24/7 operation, including weekends and holidays... ...via Dice by 2x. Get notified about new Help Desk Analyst jobs in San Antonio, TX . Other...SuggestedHourly payLong term contractContract workPart timeShift work- A leading IT service provider in San Antonio is seeking a Service Desk Analyst to deliver IT support in a dynamic environment. The analyst will manage user inquiries and resolve technical issues, ensuring smooth IT operations. Ideal candidates possess a high school diploma...Flexible hours
- ...Antonio, Texas. This intermediate role involves troubleshooting and repairing technology products in an end-user environment, assisting VIP clients, and managing installation requests. The ideal candidate possesses a technical school certification and relevant experience,...Worldwide
- Cts Technology Solutions, Inc. is seeking a Senior Blankets and Monuments Shipside Support Engineer in San Antonio, Texas. The role requires extensive experience in aircraft shipside support and blankets design, as well as the ability to work any shifts. Candidates must...Shift work
- HCL Technologies Limited seeks a dedicated individual for a role emphasizing on-call support and ticket resolution in San Antonio, Texas. Responsibilities include root-cause analysis, adherence to quality standards, and ensuring customer satisfaction through effective problem...
- CTS International is seeking a Senior Blankets and Monuments Shipside Support Engineer in San Antonio, Texas. The successful candidate will provide design and engineering services for military platforms, focusing on insulation and monument designs while ensuring compliance...Shift work
- ...UT Health San Antonio is looking for a full-time IT Support Specialist to provide first-level support for various IT applications and services. Key responsibilities include assisting faculty, staff, and students with troubleshooting technical problems, managing incoming...Full time
- Luxoft is seeking an IT Asset Management professional in San Antonio, Texas to coordinate IT asset tag requests and maintain the ServiceNow... ...involves preparing assets for delivery and providing technical support. The ideal candidate has over three years of IT warehouse asset...
- UT Health Science Center at San Antonio is looking for an IT Support Specialist. You will provide first level support for all IMS related services which include troubleshooting technical issues, assisting faculty, staff, and students, and maintaining effective communication...
- ## Service Desk Technician IApplylocations: San Antonio... ...individuals to help our business succeed. We... ...Supervisors as needed for escalation.******Job Description:*... ...technical assistance and support by phone for incoming... ...applications administered by IT Services* Gathers...Full timeWork at officeFlexible hours
- ...seeking an Information Technology Support Technician. This position is... ...The Information Technology (IT) Support Technician provides... ...Manager, maintains the IT Help Desk. Utilizing the organization’s... ...responds promptly to “IT tickets.” Escalates complex or serious issues to...Part timeWork at officeRemote workFlexible hours
- ...Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of... ...assessing the extent of problem and escalating the issue to next level support... ...immediately in order to determine need and helps the customer resolve issues or...Work at officeImmediate start
$16 - $19 per hour
...About This Position The Linux Support Technician provides Tier 1/Tier 2 support... ...maintaining accurate documentation. Escalate critical incidents appropriately and collaborate... ..., Linux+, RHCSA, or ITIL Foundation are helpful but not required. Benefits IC...Full timeTemporary workImmediate startRemote workNight shiftAfternoon shift$19.57 - $23.88 per hour
...Overview We are seeking a skilled Help Desk Specialist II to join our Service Desk team supporting Platform Operations and Managed... ...platform. Route requests and escalate issues to technical teams as needed... ...Experience in a Service Desk, IT Support, or Help Desk environment...Contract workWork at officeRemote work- ...JCB Paint Shop Specialist This position is responsible for leading and coordinating the safe, efficient and reliable... .... The position is responsible for recording and escalation of operational metrics to support the paint shop department to achieve business goals....Full timeCurrently hiringLocal areaWork visaFlexible hours
- ...Consulting EHR Support Analyst -PHARM To qualify... ...for you to join IT&S - San Antonio Division... ...issues and requests escalated from the division Service Desk or other division or... ...EHR Support Specialist Team to ensure advanced... ...confidentiality and helps ensure compliance....Temporary workLive inFlexible hours
- ...IT Service Desk Lead Leading with our people, Digital Consultants' mission... ...disadvantaged business that supports multiple IT customers within... ..., and serve as the senior escalation authority for complex end-... ...the capabilities of junior help desk staff. This role serves...Permanent employmentFull timeWork at officeRemote workFlexible hours
$51k - $82k
...Center Service Representative 4. The role includes providing Tier I and II technical support, managing client requests, and maintaining network diagrams. Candidates should have 4-5 years IM/IT support experience, excellent customer service skills, and a ComptTIA Security+...- MillenniumSoft Inc is looking for a Global Customer Service Support - Technical Support Specialist in San Antonio, TX. The role involves resolving customer escalations and providing technical support for medical device software and systems. The ideal candidate will have...Contract work
- ...maintaining high-quality white-glove IT services and support for our Clients/Customers. Our goal is... ...through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and... ...Report issues to the Service Desk for escalation Manage PC setup and deployment for...Contract workWork at officeLocal areaNight shift
- ...International (PSI) is an Enterprise IT services company seeking a Tier II Help Desk technician for a local Help Desk Services project which supports an educational campus of multiple... ...responsible for resolving incidents escalated from Tier I. This role requires advanced...Full timeTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift workNight shift
- Coordinate receipt and process IT asset tag requests for purchase order receiving for multi‑state customers. Ensure assigned IT asset... ...types of IT asset transactions. Provide end‑user technical support. Sustain daily operational activities including device provisioning...Work at office
- Position : Technical Support Specialist 1 Location : San Antonio, TX Duration : 6 Months Contract Total Hours/week : 40.00 Description... ...sensitive and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases...Contract workRemote workFlexible hours
$35 - $40 per hour
Overview Senior Service Desk Intune Analyst Base pay range: $35.00/hr... ...standards. The role provides Tier 2/3 support for Service Desk Technicians and works closely with IT operations teams to ensure high-... ...Provide Tier 2/3 support for escalated technical issues from Service...Contract workTemporary workWork at officeLocal area- We are seeking a Service Desk Analyst to provide first and second-level IT support in a 24x7x365 multi-channel environment. This role is essential to ensuring... ...Install and troubleshoot software applications. Escalate unresolved issues to higher-level support teams, providing...Flexible hoursShift workWeekend work
$20 - $21 per hour
...Recruiter specializing in sourcing top IT talent for diverse industries in... ...and customer-focused Service Desk Analyst to provide first and second-level IT support in a fast-paced, multi-channel, 2... ...with IT service standards. Escalate unresolved issues to higher-level...Contract workShift workNight shiftWeekend work
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