Assistant Vice Chancellor for Auxiliary and Business Services

Posting Details

Position Information
Position/Classification Title
Chief Auxiliary Services Officer

Working Title
Assistant Vice Chancellor for Auxiliary and Business Services

Position Number
712925

FLSA
Exempt

Appointment Type

Tenure Track
No

FTE
1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range
The salary is competitive and will be determined based on the candidate's educational background, relevant experience, qualifications, and demonstrated expertise.

EEO-1 Category
Officials & Managers

SOC Code
11-3011 - Administrative Services Managers

Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.


Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.


An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu .

Employee Benefits


Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State - Health Benefits
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit
The Assistant Vice Chancellor for Auxiliary and Business Services is responsible for directing diverse operations while optimizing fiscal, physical and staff resources to deliver a broad array of services and programs to the campus community in support of the University's mission. The AVC of Campus Enterprises works collaboratively with campus leadership to develop and/or enhance programs, services, strategies and processes in a manner that promotes excellence, transparency and innovation.

Primary Purpose of Position
The Assistant Vice Chancellor for Auxiliary and Business Services provides executive leadership, strategic direction, and administrative oversight for the institution's auxiliary enterprises and business service operations. The position is responsible for ensuring high-quality, efficient, and financially sustainable services that enhance the campus experience for students, faculty, staff, and visitors. The Assistant Vice Chancellor oversees a portfolio of revenue-generating and support service units such as dining services, bookstore and retail operations, campus card services, mail services, vending operations, transportation and parking services, printing services, and other auxiliary programs. The role ensures operational excellence, fiscal accountability, compliance with institutional policies and regulations, and alignment with the institution's strategic priorities.

The position collaborates with senior leadership, campus stakeholders, and external vendors to support institutional goals and enhance operational efficiency.

Required Knowledge, Skills, and Abilities
The selected candidate should have a working knowledge of accounting and accountancy systems; have worked with an ERP system, experience with negotiating contracts and leveraging resources. Candidate must have excellent written and oral skills, be a strong communicator and consensus builder. A working knowledge of Athletic business operations, dining, housing or related entities. Possess a strong business background and acumen; experience managing multiple events simultaneously. Demonstrated ability to increase revenue sources

Minimum Education/Experience
Masters Degree in Business, Accounting, Management, Marketing or related degree. At least 5-7 years of progressive management experience in an operation similar to Auxiliary enterprises (multiple units & cost centers).

Licenses or Certification required by Statute or Regulation
N/A

Pre-Employment Requirement

Pre-Employment Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University's internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy.

Work Location
Fully On-site (dedicated office at Duty Station)

Primary Responsibilities and Duties
Function
Systems Implementation & Administration

Describe the specific tasks and responsibilities related to the function.

• Provide strategic direction and leadership for auxiliary and business service operations across the institution.
• Develop and implement long-range strategic plans to support institutional goals and improve operational performance.
• Identify opportunities for innovation, service improvements, and revenue growth within auxiliary operations.
• Participate in institutional leadership meetings and contribute to campus planning initiatives.

Function
Operational Oversight

Describe the specific tasks and responsibilities related to the function.

• Direct and oversee the daily operations of auxiliary service units including but not limited to dining services, bookstore and retail operations, campus card services, parking and transportation, mail services, printing services, and vending programs.
• Establish operational standards and performance expectations to ensure quality service delivery.
• Monitor service performance, customer satisfaction, and operational efficiency across auxiliary units.
• Ensure auxiliary services effectively support the needs of students, faculty, staff, and visitors.

Function
Financial Management

Describe the specific tasks and responsibilities related to the function.

• Develop and manage budgets for auxiliary and business service units.
• Monitor financial performance, revenue generation, and expenditures to ensure fiscal sustainability.
• Analyze operational and financial data to support decision-making and strategic planning.
• Ensure responsible stewardship of institutional resources and compliance with financial policies.

Function
Contract and Vendor Management

Describe the specific tasks and responsibilities related to the function.

• Oversee procurement and contract administration for auxiliary services.
• Develop and maintain effective relationships with external vendors and service providers.
• Negotiate service agreements and monitor vendor performance to ensure compliance with institutional standards.
• Ensure contracts support operational goals and provide cost-effective services.

Function
Compliance and Risk Management

Describe the specific tasks and responsibilities related to the function.

• Ensure auxiliary services operations comply with federal, state, and institutional regulations and policies.
• Establish and maintain internal controls for financial transactions, operational practices, and contract management.
• Coordinate internal and external audits as necessary and address compliance issues.
• Promote a safe and secure work environment and ensure adherence to safety standards.

Function
Collaboration and Campus Engagement

Describe the specific tasks and responsibilities related to the function.

• Collaborate with academic and administrative departments to ensure auxiliary services meet campus needs.
• Serve as a liaison between auxiliary services and campus stakeholders.
• Support institutional initiatives related to student success, sustainability, and campus engagement.
• Address service concerns and facilitate solutions through collaborative problem-solving.

Function
Leadership and Staff Development

Describe the specific tasks and responsibilities related to the function.

• Supervise and provide leadership to directors, managers, and staff within auxiliary and business services units.
• Support professional development, training, and performance evaluation of staff.
• Foster a culture of accountability, collaboration, and excellent customer service.
• Promote inclusive hiring and workforce development practices.

Function
Assessment and Continuous Improvement

Describe the specific tasks and responsibilities related to the function.

• Establish performance metrics and evaluation processes for auxiliary services operations.
• Analyze operational data and customer feedback to improve services and programs.
• Implement best practices and innovative solutions to enhance service delivery and operational efficiency.

Function
Other Duties as Assigned

Describe the specific tasks and responsibilities related to the function.

• Perform other duties as assigned to support institutional goals and administrative operations.

Posting Detail Information
Posting Number
EPA03514P

Open Date
05/13/2026

Date desired for closing or initial review

Close Date
06/17/2026

Open Until Filled
No

Date Position Available

Special Instructions to Applicants
For priority consideration, please apply by Wednesday June 17, 2026.